Bradley Worrell
Summary
Since September 2020 I have been working as a cook at KFC in Beaudesert and have become one of their most reliable employees as I have learnt to work in a fast pace industry and have became competent in dealing with a high stress environment. This experience has taught me to work hard and work well with a team. I have become one of their fastest employees and in doing so they have granted me with good hours as they know I can get the job done well and within time no matter how busy it gets. Even tho i was hired as a cook I have also branched out into the customer service department and have absorbed ways to deal with all types of customers whether they are well mannered or rude.
Overview
3
3
years of professional experience
Work History
KFC
KFC Beaudesert
09.2020 - Current
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Beaudesert State High School
Beaudesert, QLD12.2024
Skills
- Menu Memorization
- Effective Prioritization
- High-Volume Environments
- Cleaning and Organization
- Stocking and Replenishing
- Food Spoilage Prevention
- Dish Preparation
- Rotation Procedures
- Safe Food Handling Procedures
- Heavy Lifting
- Employee Retention
- Patient Awareness
- Efficient Multitasking
- Team Collaboration
- Equipment Cleaning and Maintenance
- Kitchen Equipment Operation
- Performance Improvement
Hobby
Even though it's not much of a hobby sometimes I just like to get in my car and go for late night drives as I find it very relaxing and I become more in tune with my environment
Timeline
KFC
KFC Beaudesert
09.2020 - Current
Beaudesert State High School
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