Braiden Gunaratnam
Chatswood,NSW
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Able to learn new skills and abilities quickly and efficiently, finding ways to optimize said skills within the work given. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Front of House Manager
B2Bs
06.2020 - Current
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Tutor
Self Employed
12.2020 - Current
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
Advertising Sales Associate
Arico Corporation
03.2021 - 03.2022
- Interpreted profits and loss statement, planned accordingly and adhered to annual budgets and fiscal year promotional calendar.
- Maintained promotional calendar and developed communication channels to keep sales associates aware of programs.
- Oversaw comprehensive management of promotional inventory and storage, arranging according to seasonal cycles and removing irrelevant materials.
- Managed development of advertising and in-store materials to support promotions, maintaining compliance with legal, advertising and brand guidelines.
- Quickly and thoroughly learned advertising and SEO software such as SEMrush, Ahrefs, Facebook Business Suite, Google Analytics and Google Ads.
- Increased total sales through advertisement by 200% whilst managing the advertising campaigns of 3 different companies.
- The 3 companies in which I managed the three advertising strategies and outputs were Shaving Club, Wonder Girl and Aricare
IMC Operator
Woolworths Group
06.2022 - 01.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Created detailed and extensive reports relating to incidents revolving around Woolworth's and their subsidiaries.
- Wrote hundreds of reports with accurate and amazing detail
Team Member
Woolworths Metro
11.2021 - 05.2022
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Front of House Team Member
Nando's Restaurant
06.2014 - 06.2020
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
Education
Bachelor Of Commerce - Finance
University of Sydney
Sydney, NSWHigh School Diploma -
St Pius X College
Chatswood, NSW12.2020
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Persuasion Techniques
- Project Requirements
- Eager and proficient learner
- Complex Transactions
- Problem Solver
- Critical Thinking
- Personnel Management
Software Experience
Proficient Software Skills:
- Adobe Premiere Pro
- Adobe After Effects
- Adobe Photoshop
- Microsoft Office
- SEMrush
- Ahrefs
- Musecore
- C
- SQL
References
Arik Kliger - Managing Director - Arico Corporation - 0418267789
Seles - Managing Director - Bm & Bm Consultants - 0430039602
Timeline
IMC Operator
Woolworths Group
06.2022 - 01.2023
Team Member
Woolworths Metro
11.2021 - 05.2022
Advertising Sales Associate
Arico Corporation
03.2021 - 03.2022
Tutor
Self Employed
12.2020 - Current
Front of House Manager
B2Bs
06.2020 - Current
Front of House Team Member
Nando's Restaurant
06.2014 - 06.2020
Bachelor Of Commerce - Finance
University of Sydney
High School Diploma -
St Pius X College
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