Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Brais Miguelez Ramirez

Gold Coast,QLD

Summary

Responsible and elegant waiter with a proven record of providing outstanding service and fostering positive guest experiences. Known for maintaining a high standard of professionalism, attention to detail, and dedication to customer satisfaction. Expert at building rapport with clients, ensuring their comfort, and delivering a seamless dining experience. Skilled in multitasking, problem-solving, and working effectively under pressure to uphold the reputation of any dining establishment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

La Tagliatella
01.2022 - 08.2022

• Greeted and seated guests, providing menus and detailed descriptions of daily specials.

• Took accurate food and beverage orders and communicated effectively with kitchen staff to ensure timely preparation.

• Maintained an organized and clean dining area, adhering to all health and safety regulations.

• Handled guest complaints in a professional manner, ensuring customer satisfaction and repeat patronage.

• Assisted in training new staff members to uphold restaur service standards.

• Processed payments and managed cash, credit, and POS transactions efficiently.

Restaurant waiter

Hotel Eurostars
Baqueira
10.2022 - 03.2023

• Delivered exceptional dining experiences by demonstrating comprehensive menu knowledge and addressing guests’ inquiries.

• Coordinated with bar staff to ensure seamless delivery of drinks and food.

• Managed table rotations during peak hours to optimize seating and customer flow.

• Suggested food and beverage pairings, contributing to increased customer satisfaction and sales.

Reference number: +34 639 31 56 93, Eugeni

Restaurant Waiter

Hotel El Somni
04.2023 - 10.2023

• Provided excellent service to guests, quickly learning the restaurant’s menu and practices.

• Managed multiple tables simultaneously while maintaining attention to detail.

• Supported team members in a cooperative manner to optimize workflow and service quality.

• Ensured tables were properly set up before and cleaned after service, maintaining high standards of cleanliness.

Reference number: +34 651 87 00 63,Emanuel

Restaurant Waiter

Hotel Eurostars
10.2023 - 03.2024

Restaurant Waiter

Hotel El Somni
05.2024 - 11.2024

Education

Bachelor Of Science -

Ies Alvaro Cunqueiro
Vigo
06.2022

High School -

Ies Alvaro Cunqueiro
Vigo
06.2020

Skills

    Exceptional customer service and communication

    Multitasking and time management

    Strong attention to detail

    Ability to work effectively under pressure

    POS system proficiency

    Team collaboration and problem-solving

Certification

Responsible Service of Alcohol (RSA)

Languages

Portuguese
Professional Working
English
Professional Working
Español
Native or Bilingual

Timeline

Restaurant Waiter

Hotel El Somni
05.2024 - 11.2024

Restaurant Waiter

Hotel Eurostars
10.2023 - 03.2024

Restaurant Waiter

Hotel El Somni
04.2023 - 10.2023

Restaurant waiter

Hotel Eurostars
10.2022 - 03.2023

Restaurant Waiter

La Tagliatella
01.2022 - 08.2022

Bachelor Of Science -

Ies Alvaro Cunqueiro

High School -

Ies Alvaro Cunqueiro
Brais Miguelez Ramirez