Responsible and elegant waiter with a proven record of providing outstanding service and fostering positive guest experiences. Known for maintaining a high standard of professionalism, attention to detail, and dedication to customer satisfaction. Expert at building rapport with clients, ensuring their comfort, and delivering a seamless dining experience. Skilled in multitasking, problem-solving, and working effectively under pressure to uphold the reputation of any dining establishment.
• Greeted and seated guests, providing menus and detailed descriptions of daily specials.
• Took accurate food and beverage orders and communicated effectively with kitchen staff to ensure timely preparation.
• Maintained an organized and clean dining area, adhering to all health and safety regulations.
• Handled guest complaints in a professional manner, ensuring customer satisfaction and repeat patronage.
• Assisted in training new staff members to uphold restaur service standards.
• Processed payments and managed cash, credit, and POS transactions efficiently.
• Delivered exceptional dining experiences by demonstrating comprehensive menu knowledge and addressing guests’ inquiries.
• Coordinated with bar staff to ensure seamless delivery of drinks and food.
• Managed table rotations during peak hours to optimize seating and customer flow.
• Suggested food and beverage pairings, contributing to increased customer satisfaction and sales.
Reference number: +34 639 31 56 93, Eugeni
• Provided excellent service to guests, quickly learning the restaurant’s menu and practices.
• Managed multiple tables simultaneously while maintaining attention to detail.
• Supported team members in a cooperative manner to optimize workflow and service quality.
• Ensured tables were properly set up before and cleaned after service, maintaining high standards of cleanliness.
Reference number: +34 651 87 00 63,Emanuel
Exceptional customer service and communication
Multitasking and time management
Strong attention to detail
Ability to work effectively under pressure
POS system proficiency
Team collaboration and problem-solving
• Responsible Service of Alcohol (RSA)