Branda Flora
Jimboomba,QLD
Summary
Compassionate and dedicated to delivering an exceptional customer service and keen eye for detail, coupled with ability to adapt and learn quickly in dynamic and fast-paced environments.
Brings positive attitude and commitment to continuous learning and growth.
Experienced with digital software and confident in handling phone inquiries and managing bookings efficiently.
Ready to use and develop skills in customer engagement, hospitality in the Medical Administration role.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Coles Supermarket
05.2024 - 08.2025
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Assisted customers in selecting products based on preferences and needs.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Developed familiarity with online shopping platforms and tools for efficient order processing.
- Participated in team meetings and staff training sessions.
Commercial Cleaner
K & M Cleaning
09.2023 - 05.2024
- Operated commercial cleaning equipment to maintain cleanliness and hygiene standards in various facilities.
- Conducted routine inspections to identify cleaning needs and ensure compliance with safety regulations.
- Utilized environmentally friendly cleaning supplies to enhance sustainability efforts within the workplace.
- Collaborated with team members to address special cleaning requests from clients promptly and professionally.
- Maintained clean, neat, and professional entrances.
Education
Certificate III - Business (Medical Administration)
TAFE Queensland
QLD09-2025
Hinterlandschule Standort Steffenberg
Hessen, Germany 07-2023
Logan Village State School
Logan Village, QLD11-2018
Skills
- Patience and empathy
- Hospitality and accommodation
- Customer service expertise
- Online order processing
- Use of Microsoft Platforms
- Payment processing
- Conflict resolution strategies
- Documentation and reporting
Languages
English
Native or Bilingual
German
Native or Bilingual
Hungarian
Limited Working
Interests
- I enjoy playing the piano, clarinet and flute
- Outdoor activities such as fishing, camping and boating
- Reading good novels
- I enjoy playing sports such as soccer, volleyball and tennis
- Cooking and baking
Timeline
Online Personal Shopper
Coles Supermarket
05.2024 - 08.2025
Commercial Cleaner
K & M Cleaning
09.2023 - 05.2024
Certificate III - Business (Medical Administration)
TAFE Queensland
Hinterlandschule Standort Steffenberg
Logan Village State School