Brandan Magarry
Brisbane
Summary
I am a hard worker with a track record of enhancing customer satisfaction and streamlining operations. Expert in team collaboration and problem-solving, significantly improving store efficiency. Skilled in customer service and inventory management, ensuring optimal stock levels and a positive shopping experience.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Harvey Norman Computers
05.2016 - 01.2021
- Organized displays and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. Including finance.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Baker
Bakers Delight
01.2013 - 01.2016
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Retail Manager
KFC
05.2011 - 04.2013
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Sales Associate
Reece Plumbing
01.2010 - 01.2011
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
Retail Store Manager
Hungry Jack's
08.2009 - 01.2010
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Education
Passed Year 12 - Business
Wavell State High School
Wavell, QLD09.2011
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Certification
. Queensland drivers licence
. Blue card
. Certificate 2 in Wearhouse logistics
. Certificate of completion year 12
. Baker fully qualified
. Certificate 3 in business
. Qualified surf Life saver
Timeline
Sales Associate
Harvey Norman Computers
05.2016 - 01.2021
Baker
Bakers Delight
01.2013 - 01.2016
Retail Manager
KFC
05.2011 - 04.2013
Retail Sales Associate
Reece Plumbing
01.2010 - 01.2011
Retail Store Manager
Hungry Jack's
08.2009 - 01.2010
. Queensland drivers licence
. Blue card
. Certificate 2 in Wearhouse logistics
. Certificate of completion year 12
. Baker fully qualified
. Certificate 3 in business
. Qualified surf Life saver
Passed Year 12 - Business
Wavell State High School
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