Summary
Overview
Work History
Education
Skills
References
Custom
Timeline
Generic

Brandon Blanckensee

Brisbane,QLD

Summary

Focused receptionist with four years of hands-on experience answering phone calls, scheduling appointments, and directing customers. Who is an approachable and organized individual possessing strong administrative skills paired with exceptional record management and time management abilities. Committed to providing outstanding administrative support to both staff and clients.

Overview

4
4
years of professional experience

Work History

Customer Experience

Aquatic Achievers
North Lakes, QLD
09.2022 - Current
  • Collaborated with team members to ensure outstanding customer experience.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Responded to inquiries from internal staff members regarding office operations.
  • Compiled data from various sources into organized reports for management review.
  • Verified visitors' identification cards before allowing access to the building.
  • Provided administrative support to staff members and managers including typing letters, filing documents, and scanning and copying documents when necessary.
  • Scheduled bookings for families and other visitors.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Greeted visitors and provided them with assistance.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Assisted with special projects assigned by management when required.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
  • Managed company database and ensured the accuracy of contact information.
  • Updated and recorded customer or client information to maintain accounts.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.

Receptionist

Pryde Support
Strathpine, Qld
02.2021 - 02.2022
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Monitored office supplies inventory and placed orders when necessary.
  • Responded to inquiries from internal staff members regarding office operations.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Scheduled appointments for clients, customers, and other visitors.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.

Education

High School Diploma -

Murrumba Downs State Secondary College
Murrumba Downs
11-2018

Certificate IV of Accounting And Bookkeeping -

TAFE QLD
QLD

Skills

  • Customer service
  • Data entry
  • Document management
  • Inventory management
  • Time management
  • Client relations
  • Attention to detail
  • Multitasking Abilities

References

Lisa Dean

Manager 

Aquatic Achievers

1300 343 468

Lisa.Dean@aquaticachievers.com.au

Custom

Eli

Chief Executive Officer

Prydes Support

1300 240 844

info@prydessupport.com

Timeline

Customer Experience

Aquatic Achievers
09.2022 - Current

Receptionist

Pryde Support
02.2021 - 02.2022

High School Diploma -

Murrumba Downs State Secondary College

Certificate IV of Accounting And Bookkeeping -

TAFE QLD

Similar Profiles

CREATE PROFILE
Brandon Blanckensee