Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also open to learning anything new, always giving my best in whatever I do.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant
TAG Heuer
09.2022 - Current
Worked closely with shift manager to resolve problems and handle customer's concern
Helped customers to complete purchasing, locate items and join reward programs
Spoke to customers in native language to increase loyalty and establish relationships
Provided accurate information about promotions, customer programs and products, helping to drive high customer retention
Assist in customers with prompt and polite support in-person and via telephone
Doing backend stuff like stock taking, arranging of watches, outreaching to customers, parts order and delivery
Served the National Service
10.2019 - 10.2021
Provided the needs and wants of my supervisor
Learnt different programs and adapt to all kind of situation
Junior Engineer
Tech Dynamic Pte Ltd
03.2019 - 06.2021
Conducted research to test and analyze feasibility, design, operation and performance of equipment, components and systems
Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets
Supervised and oversee the projects on hand, therefore multiple interactions with people from different races
Configuring and installation of equipment like Uninterruptible Power Supply(UPS) batteries, networks and Windows
Created detailed reports on engineering activities and findings.
Education
Masters in Cyber Security -
Griffith University
Australia
Diploma - Information System
Nanyang Polytechnic
Bachelor of Science - Computer and Information Sciences
Griffith University
08.2022
Skills
IOS and Android
SQL
C language
HTML
Ionic
Visual Basic
Unix
Exploitations techniques (Brute force attack, SQL injections ETC)
Digital Forensics Techniques (WireShark, Volatility ETC)
Splunk
Microsoft Office Suite of programs (Excel, Word, Powerpoint)
Strong oral and written communication skills
Key Subjects
Enterprise application Development
Object-Oriented Analysis, Design and Programming
Computing math
C# Programming
Web Designing with HTML
Software Technologies
Business Analysis
Information and Security Management
Information System Architecture
Hobbies and Interests
Dance, Choreographed for my school open house., Teaches dance to people from different backgrounds and ages, Competed in several competitions.
Swimming, Achieve gold medal award
Projects
Health Promotion Application, 2019, This project was in partnership with a community center, with the help of Ionic we created an application to help people to exercise, where there were check ins at various locations in Singapore. When they checked in, they will gain points to exchange for vouchers. We have also created a lucky wheel spin to enhance the 'fun' in the application as well.
Relocation of server room, 2019, Moving different servers from one location to another. Tagging the cables and placing it back to where they originally were. I am required to stay overnight to ensure that the systems were running and everything was plucked correctly. In addition, we had to do cable management as well to ensure that in case of an emergency, we will know which wire is connected to which terminal quickly so as to eliminate the issues immediately instead of due to poor management, hence escalating the problems.
Turning Datas into graphs, 2021, By using python we were tasked to create an application that will turn the data that we required into graphs and bar charts. In addition, we also had other functions such as sorting, searching and filtering those data, so as to be less time-consuming and more convenient for the end-users. By creating this application, we can compare the data easier and accurate decisions.
For my final trimester during my bachelor's, I did a project-based internship, creating a webpage that helps to save the carbon footprint by doing all the transactions online using crytocurrency. With the help of SQL, Python, Php and C#, we have this webpage called https://collaborationearth.org/index.php.
During my first trimester of my Master's program, me and my team did a project that required us to penetrate a system to find out the vulnerabilities so that we can improve the systems.
Had a chance to perform digital forensics on a school project using multiple techniques to figure out where the girl has been "kidnapped".
References
Available on request
Timeline
Retail Sales Assistant
TAG Heuer
09.2022 - Current
Served the National Service
10.2019 - 10.2021
Junior Engineer
Tech Dynamic Pte Ltd
03.2019 - 06.2021
Masters in Cyber Security -
Griffith University
Diploma - Information System
Nanyang Polytechnic
Bachelor of Science - Computer and Information Sciences