Brandon Drahm
10b Illuka Street, Currajong
Summary
Dynamic and adaptable professional with a proven track record in customer service and efficient route planning from my time at Australia Post. Skilled in teamwork and maintaining a positive attitude under pressure, I consistently enhance customer satisfaction and operational efficiency. My ability to quickly adapt, coupled with a valid driver's license, positions me as a valuable asset to any team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Delivery Driver
Australia Post
06.2024 - 12.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Labourer/industrial Cleaning
Sun Metals Group
01.2023 - 03.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Barber Apprentice
HMB
12.2023 - 05.2024
- Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
- Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
- Enhanced customer satisfaction by providing precise and stylish haircuts tailored to individual preferences.
- Utilized conflict resolution strategies when dealing with dissatisfied customers or miscommunications between team members.
Support Worker
Tardiss Inc
05.2023 - 07.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Barber Apprentice
Justmybarbers
03.2023 - 05.2023
- Participated in regular team meetings where constructive feedback was exchanged among colleagues for continuous growth opportunities.
- Promoted a welcoming atmosphere by engaging with clients professionally while maintaining a friendly demeanor.
- Assisted in maintaining a clean and organized salon environment for optimal efficiency and client comfort.
- Mastered proper sanitation procedures for equipment used throughout appointments to maintain a safe working environment for clients and staff alike.
Barber Apprentice
Ibarber
01.2020 - 11.2022
- Developed strong client relationships through attentive listening, effective communication, and personalized service.
- Assisted with administrative tasks such as answering phones inquiries regarding services offered at the barber shop.
- Conducted thorough consultations with clients prior to service to ensure clear understanding of desired outcomes.
Nightfill
Coles Group
09.2019 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Labourer/Cleaning Services
E.T Enterprises
02.2019 - 09.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Restaurant Team Member
KFC
04.2017 - 01.2019
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Restaurant Team Member
KFC
11.2014 - 04.2017
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
Education
William Ross State High School
Townsville, QLDSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Clear communication
- Adaptability and flexibility
Certification
- Work Safety in the construction Industry(White Card)
- Obtained- Queensland Certificate of Education
- Open Driver’s license(Auto)
- Blue Card
- Yellow screening card
- RSG and RSA certificate
Timeline
Delivery Driver
Australia Post
06.2024 - 12.2024
Barber Apprentice
HMB
12.2023 - 05.2024
Support Worker
Tardiss Inc
05.2023 - 07.2023
Barber Apprentice
Justmybarbers
03.2023 - 05.2023
Labourer/industrial Cleaning
Sun Metals Group
01.2023 - 03.2023
Barber Apprentice
Ibarber
01.2020 - 11.2022
Nightfill
Coles Group
09.2019 - 01.2020
Labourer/Cleaning Services
E.T Enterprises
02.2019 - 09.2019
Restaurant Team Member
KFC
04.2017 - 01.2019
Restaurant Team Member
KFC
11.2014 - 04.2017
William Ross State High School
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