Brandon Faulkner
Eden
Summary
Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Skilled team player with strong background in environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.
Offering proactive and adaptable approach, eager to learn and grow in retail management environment. Contributes ability to quickly grasp retail operations and customer service principles. Ready to use and develop organizational and leadership skills
Overview
7
7
years of professional experience
Work History
RETAIL
woolworths
06.2022 - 09.2025
- Resolved customer issues using listening skills, professional attitude and problem-solving techniques.
- Reported safety hazards and security concerns to store supervisors.
- Set up promotional displays to highlight new products and special offers.
- Upheld company standards for brand and merchandise presentation.
- Shelved and stocked products in appropriate locations.
- Directed customers to appropriate merchandise and store locations.
- Restocked deli cases and rotated older stock to front for quick sales.
- Mentored junior cashiers to foster their professional growth within the company''s retail environment.
- Led a team of retail associates to achieve sales targets and deliver outstanding customer experiences.
- Improved overall efficiency by implementing new retail lending strategies and techniques.
Kitchen Hand
Issac Moore
01.2025 - 08.2025
- Maintained cleanliness and organization in kitchen areas, ensuring compliance with health and safety regulations.
- Assisted chefs with food preparation tasks, enhancing kitchen efficiency and workflow.
- Operated kitchen equipment safely, adhering to operational guidelines and protocols.
- Managed inventory levels, restocking supplies to ensure uninterrupted kitchen operations.
- Trained new kitchen staff on standard procedures, fostering a collaborative team environment.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Managed time to juggle multiple tasks simultaneously with ease.
SERVICE TEAM MEMBER
coles
11.2021 - 08.2022
- Kept work spaces clean, tidy and well-stocked for continuous use.
- Addressed client complaints to enhance consumer satisfaction and increase return patronage.
- Kept updated on available products, services and promotions.
- Investigated product concerns and communicated with departments to understand customer issues.
- Referred tricky customer issues to designated department for resolution.
- Remained calm, composed and polite to deescalate aggressive customer behavior.
- Engaged with customers to understand needs, resolve issues and answer product questions.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed inventory levels, ensuring stock availability and accuracy across product ranges.
GENERAL CLEANER
Axe cleanning
05.2022 - 07.2022
- Swept, mopped and vacuumed common areas and wiped down surfaces.
- Addressed maintenance and cleaning needs in guest rooms and common areas.
- Cleaned assigned rooms per hospitality standards and guidelines.
- Notified management of additional maintenance and repair needs.
- Operated machines and used attachments for proper purposes.
- Promoted positive guest relations through prompt and courteous service.
- Carried out additional tasks requested by leadership.
- Climbed to hard-to-reach places for high dusting.
- Moved supplies, linens and consumables to appropriate rooms.
- Performed spot cleaning on high-touch areas.
- Received consistently positive guest feedback for room cleanliness and service quality.
- Reported damages observed while cleaning.
- Removed stains from hard and soft surfaces.
- Removed trash properly and in line with local regulations.
RETAIL
miter 10
01.2022 - 06.2022
- Handled cash and credit transactions, issued correct change and processed online orders.
- Used POS system to complete sales and process customer transactions.
- Trained new employees regarding sales strategies, customer service techniques and company policies.
- Reported safety hazards and security concerns to store supervisors.
- Handled customer paperwork and tracked delivery orders.
- Helped customers load funds onto store gift cards.
- Notified supervisors of inventory shortages, damages and changes.
- Shelved and stocked products in appropriate locations.
- Assisted customers with refunds and product returns.
CLEANER
Cass cleaning service
01.2021 - 10.2021
- Swept, mopped and vacuumed common areas and wiped down surfaces.
- Addressed maintenance and cleaning needs in guest rooms and common areas.
- Cleaned assigned rooms per hospitality standards and guidelines.
- Restocked rooms and common areas with supplies.
- Moved supplies, linens and consumables to appropriate rooms.
- Performed spot cleaning on high-touch areas.
- Reported on supply inventory status and equipment maintenance needs.
- Removed trash properly and in line with local regulations.
- Notified management of additional maintenance and repair needs.
- Removed stains from hard and soft surfaces.
- Carried out additional tasks requested by leadership.
- Replaced linens and washed blankets and bedding.
- Climbed to hard-to-reach places for high dusting.
- Selected appropriate cleaning materials and equipment.
- Dusted and wiped light fixtures, windowsills and baseboards.
- Used time-saving methods to meet deadlines.
KITCHEN HAND
Labbocca
09.2019 - 11.2019
- Prepared ingredients, garnishes and side dishes in advance to expedite meal service.
- Collected and removed garbage, recycling and food waste to optimize kitchen sanitation.
- Washed dishes, pots and utensils using established cleaning methods.
- Sanitized kitchen surfaces and equipment to comply with food safety regulations.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Assisted in food preparation, ensuring adherence to safety and hygiene standards.
- Maintained kitchen cleanliness by following sanitation protocols and organizing supplies.
KITCHEN HAND
little joes
10.2018 - 11.2019
- Washed dishes, pots and utensils using established cleaning methods.
- Sanitized kitchen surfaces and equipment to comply with food safety regulations.
- Collected and removed garbage, recycling and food waste to optimize kitchen sanitation.
- Prepared ingredients, garnishes and side dishes in advance to expedite meal service.
- Organized and restocked kitchen regularly to maintain preparation for anticipated demands.
- Received and stocked food in freezers, refrigerators and dry storage areas to preserve quality.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Adhered to storage and rotation protocols to maintain food freshness.
- Broke down, cleaned and sanitized work stations before meal service.
- Cleaned and sliced produce and cold meats, and made garnish and salads.
WORK PLACEMENT
Narooma tyer service
09.2018 - 10.2018
- Mounted tires onto vehicles by raising vehicles with hydraulic jacks, locating punctures in tires and reassembling tires onto wheels.
- Offered knowledgeable advice to help customers select new tires based on goals and current budgets.
- Tested tires to locate leaks and repaired problems or mounted new tires to restore driving performance.
Education
RSA - Hospitality
TAFE NSW
NSW05-2023
Skills
- Effective team coordination
- Cash handling
- Relationship building
- Conflict resolution
- Customer service
- Verbal communication
- Prioritization
- Coordination
- Kitchen operations
- Workplace safety
- Knife use
- Clean and sanitize surfaces
- Dishwashing
- Trash removal
- Utensil sanitizing
- Surface cleaning
- Retail cleaning
- Retail support
- Order taking
- POS system operation
- Time management
- Friendly and outgoing
LANGUAGES
english, Advanced
Timeline
Kitchen Hand
Issac Moore
01.2025 - 08.2025
RETAIL
woolworths
06.2022 - 09.2025
GENERAL CLEANER
Axe cleanning
05.2022 - 07.2022
RETAIL
miter 10
01.2022 - 06.2022
SERVICE TEAM MEMBER
coles
11.2021 - 08.2022
CLEANER
Cass cleaning service
01.2021 - 10.2021
KITCHEN HAND
Labbocca
09.2019 - 11.2019
KITCHEN HAND
little joes
10.2018 - 11.2019
WORK PLACEMENT
Narooma tyer service
09.2018 - 10.2018
RSA - Hospitality
TAFE NSW