After Leaving High School with a GCSE in Maths and 2 BTecs in Science and sport i decided to pursuit higher education in sport. I Completed 1 Year of College studying "Developing Coaching & Fitness" where i learnt a variety of things to do with Coaching many different sports. When i left College i was offered a Part-Time Job Floor Laying to fill spare time over the Summer. I fell in love with the job instantly due it being a very sociable job where i met new people everyday and new challenges. After 2 years of working for numerous shops i started my own flooring business that i built over 8 years before moving to Australia. I have great understanding of what skills are required to improve a business and also how to engage with clients, to best provide them with what they are looking for, meet their needs and also guiding them on what is suitable for their home.
While running my own business i took on many roles the main ones include,
-Liaising with customers, assisting them with picking flooring suitable to them, meeting their needs, style and budget.
- Measure up jobs, quote customers and order materials accordingly.
-Prepare surfaces for flooring installation, ensuring suitable cleaning and leveling.
-Install various types of flooring to a high standard of finish.
- Invoice customers
- Followed safety protocols while handling equipment and working in construction environments.
At T.Donnelly Flooring i took on the role of a flooring fitter and also customer service representative. Some of my responsibilities included,
-Carrying out carpet and flooring installations, including measuring, cutting, fitting and finishing.
- Assist customers with selecting their flooring products suited to their needs, budget and style.
- Provide quotes, handle sales transactions and schedule fitting appointments.
- Delivered excellent customer service both in-store and on site, developing and maintaining strong relationships with clients.
-Maintained stock displays, organising the shop floor and assist in inventory control.
- Supported a small team by performing my roles to a high level both trade and front of house duties demonstrating both flexibility and reliability.
-Floor repair
-Floor leveling techniques
-Flooring Fitting
-Expertise in flooring materials
-High Attention to detail