Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandon Kelley

Tuggerah,NSW

Summary

Adept at balancing high-energy customer service with top-quality support, I excelled at Wyong Rugby Leagues Club Group by mastering problem resolution and customer relations. My 10-year journey has honed my skills in system implementation and fostering a supportive team environment, making significant contributions to achieving business goals without direct supervision.

Overview

14
14
years of professional experience

Work History

Apprentice Carpenter

Aj Goodall Constructions
03.2023 - Current
  • Assisted with movement of materials and equipment to job sites.
  • Developed carpentry skills through hands-on experience under the guidance of experienced mentors.
  • Ensured to keep job site clean and in line with WHS protocols
  • Assisted in reducing material waste by efficiently utilizing resources throughout each project phase.
  • Cut materials according to specifications in preparation for installation.
  • Strengthened team productivity by maintaining a clean and organized job site, ensuring easy access to tools and materials.

Customer Service Specialist

Wyong Rugby Leagues Club Group
02.2011 - 03.2023

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully work as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Diligent customer service specialist offering 10-year record in customer support and strong aptitude for working with little supervision. Competent in listening to customer needs, meeting quality standards and staying current on product and service updates. Highly empathetic and supportive team player.

Education

Higher School Certificate -

Wadalba Community School
Wadalba NSW
12-2013

Skills

  • Customer Service
  • Customer relations
  • Problem resolution
  • Adaptive team player
  • Quality control
  • Product organisation
  • Promotional support
  • High-energy attitude
  • System implementation
  • Courteous demeanour
  • Handling and balancing large amounts of cash
  • Worksite safety
  • Materials Handling
  • Heavy Lifting

Timeline

Apprentice Carpenter

Aj Goodall Constructions
03.2023 - Current

Customer Service Specialist

Wyong Rugby Leagues Club Group
02.2011 - 03.2023

Higher School Certificate -

Wadalba Community School
Brandon Kelley