BRANDON MARSHALL

Administration Officer

Legalstream Pty Ltd

05.2016 - 04.2023

Assisted in the development of policy manuals and procedures, contributing to increased organizational clarity and effectiveness.
Drafted and distributed invoices for outstanding payments.
Drafted common document templates to reduce time spent creating documents from scratch.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
Developed strong working relationships with colleagues, contributing to a positive work environment.
Trained and supervised employees on office policies and procedures.
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Contributed to office safety by enforcing workplace policies and following emergency procedures as needed.
Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
Applied effective time management techniques to meet tight deadlines.
Learned and adapted quickly to new technology and software applications.
Developed strong communication and organizational skills through working on group projects.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked well in a team setting, providing support and guidance.
Proven ability to learn quickly and adapt to new situations.
Organized and detail-oriented with a strong work ethic.
Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
Supported department heads through conducting research, preparing reports, and managing various administrative tasks efficiently.

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