Brandon Stockenstroom
Brisbane,QLD
Summary
Dynamic sales professional with a proven track record at Dunn and Watson, excelling in client analysis and sales training. Adept at developing strong customer relationships and implementing effective sales strategies. Skilled in managing diverse teams and fostering a collaborative environment to drive results and enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Sales Agent
Dunn and Watson
Brisbane, QLD
06.2024 - Current
- Maintained attractive merchandise displays to maximize purchases.
- Assisted large number of customers per day in finding or selecting items.
- Developed strong customer relationships to enhance sales opportunities.
- Provided product knowledge and support to assist customer decision-making.
- Managed inventory levels to ensure product availability for customers.
- Collaborated with team members to improve sales strategies and processes.
- Trained new sales staff on company policies and product offerings.
- Delivered exceptional service to resolve customer inquiries promptly.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Developed relationships with customers by providing excellent customer service.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Resolved customer complaints promptly and effectively.
Operations Coordinator
JB HI-FI
Brisbane, QLD
01.2024 - 06.2024
- Managed inventory levels and performed regular stock audits.
- Assisted in training new staff on operational procedures and systems.
- Implemented process improvements to enhance overall efficiency.
- Supported team members with administrative tasks and project management.
- Coordinated daily operations activities and assigned tasks to staff members.
- Monitored compliance with company policies and safety regulations.
- Maintained accurate records of all operational activities.
- Conducted training sessions for new employees on operational procedures.
- Implemented safety protocols to maintain a safe working environment.
- Performed quality assurance checks on products prior to shipment.
- Liaised between customers and management to ensure smooth operations delivery.
- Trained, mentored and motivated employees to maximize team productivity.
- Prepared staff work schedules and assigned team members to specific duties.
Warehouse Lead
VIDEOPRO
Brisbane, QLD
01.2022 - 01.2024
- Oversaw daily warehouse operations and ensured adherence to safety protocols.
- Trained new staff on equipment use and warehouse procedures.
- Implemented process improvements to enhance workflow efficiency.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Used computer and company software to enter shipment and inventory records.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
Education
High School Diploma -
Wellington Point State High School
Brisbane, QLD11-2018
Skills
- Driver’s license
- Sales strategies
- Client analysis
- Sales training
- Forklift license
- White Card
- Training and teaching other staff members
- Managing diverse teams
- Quick adaption to changes
- Confident with complex computer programs and portals
- Clear communication and personable skills
- Warehousing
- Invoicing
- Audio and visual technology training and understanding
- Visual merchandising
- Employee training
- Cold calling
Availability
Monday-Friday with occasional weekend availability.
Timeline
Sales Agent
Dunn and Watson
06.2024 - Current
Operations Coordinator
JB HI-FI
01.2024 - 06.2024
Warehouse Lead
VIDEOPRO
01.2022 - 01.2024
High School Diploma -
Wellington Point State High School