Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
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Brandon Taylor

Brandon Taylor

Tuart Hill

Summary

I am a dedicated, enthusiastic, and approachable professional with a strong work ethic and a calm, solution-oriented mindset. My experience in fast-paced customer service and retail environments has honed my teamwork, leadership, and communication skills, while also enhancing my attention to detail. These strengths, combined with my passion for data-driven decision-making, have motivated me to pursue a degree in Business Analytics. I am eager to build upon my practical experience and further develop my analytical skills to make a meaningful impact in the real world.

Overview

5
5
years of professional experience
2022
2022
years of post-secondary education

Work History

Sales Assistant

Rebel Sports
05.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked the store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Basketball Referee

East Perth Eagles
04.2020 - 12.2024
  • Called infractions and penalties according to league and basketball gameplay regulations.
  • Taught players and coaches correct game rules.
  • Refereed competitive seasonal basketball games, tournaments and yearly sporting events.
  • Achieved consistent referrals as honest and fair basketball referee.
  • Officiated wabl, state and domestic level basketball games.
  • Worked at competitive athletic basketball games, tournaments and special sporting events.

Retail Sales Assistant

JD sports
05.2022 - 09.2023
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Managed cash register operations using POS system and processed sales and returns.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Customer Service Representative

KFC Murdoch
03.2021 - 03.2022
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Rossmoyne Senior High School

Skills

Complex Problem-solving

Processing payments

Display building

Visual merchandising

Cash handling

Sales expertise

Team collaboration

Task prioritization

Upselling strategies

Market trends

Inventory tracking

References

Referees Michelle Mesch (family friend) 0478 386 460 Nicolette Fisher, (Auntie) 0412 632 189 Signed

Interests

Work safe Certificate, Completed Certificate III in Sport and Recreation Awards, Team Captain 2017, 2018, 2019 Western Warriors and Rockingham Flames Most Valuable Player 2018, 2019 Mike Barnet recreation Centre Most improved 2017 Rockingham Senior High School Rugby program Science award 2015 Bungaree Primary school, Citizenship award 2015 Bungaree Primary school, 2024 NBL1-Development league Coaches award 

Timeline

Sales Assistant

Rebel Sports
05.2023 - Current

Retail Sales Assistant

JD sports
05.2022 - 09.2023

Customer Service Representative

KFC Murdoch
03.2021 - 03.2022

Basketball Referee

East Perth Eagles
04.2020 - 12.2024

High School Diploma -

Rossmoyne Senior High School

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Brandon Taylor