Brandon Troeung
Banksia Grove,WA
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
07.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Crew Member
HOYTS Karrinyup
12.2022 - 07.2024
- Worked front counter, bar and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Supported training of new crew members, leading to more efficient onboarding process.
Education
North Metropolitan TAFE
Perth, WASkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Clear Communication
- Cleaning
- Customer Engagement
- Food Running
- Point-of-sale transactions
Timeline
Crew Member
McDonald's
07.2024 - Current
Crew Member
HOYTS Karrinyup
12.2022 - 07.2024
North Metropolitan TAFE
Similar Profiles
Kelly IbarraKelly Ibarra
Crew Member at McDonald'sCrew Member at McDonald's
Catina GoodmanCatina Goodman
People Department Manager at McDonald'sPeople Department Manager at McDonald's
Shova LambkaShova Lambka
Crew Member at McDonald'sCrew Member at McDonald's