Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Brandon Truong

South Yarra,VIC

Summary

Hard working Team Member with extensive customer service experience. Flexes easily between different positions to meet demand. Friendly and respectful while listening and following instructions.

Overview

8
8
years of professional experience

Work History

Front of House

Tasty Banh Mi
07.2022 - 09.2023
  • Provided friendly customer service to all.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Maintained a clean and welcoming environment for guests.
  • Maintained Strict Food and Safety requirements.
  • Kept stock take and maintained necessary inventory required.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Assisted with menu development and updates, ensuring accurate descriptions and highlighting specials.
  • Brewed coffee and tea and changed out drink station syrups.
  • Prepared salads, soups and sandwiches for customers.
  • Completed milkshakes and drinks for customers

Front of House

Village Kitchen
01.2022 - 06.2022
  • Provided friendly customer service to all.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Maintained a clean and welcoming environment for guests.
  • Maintained Strict Food and Safety requirements.
  • Kept stock take and maintained necessary inventory required.
  • Performed closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Front of House

Yenny's
01.2016 - 01.2022
  • Provided friendly customer service to all.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Maintained a clean and welcoming environment for guests.
  • Maintained Strict Food and Safety requirements.
  • Kept stock take and maintained necessary inventory required.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.

Education

High School Diploma -

De La Salle College
Malvern, VIC
11.2013

Skills

  • Professional Appearance
  • Adaptability
  • Food allergy awareness
  • Team player attitude
  • Cash handling proficiency
  • Guest Relations
  • Food and Beverage Service
  • Menu knowledge
  • Multitasking capabilities
  • Positive demeanor
  • Cleaning
  • Computer Skills

Interests

Technology

Science

History

Model Kit Building

Computers

Timeline

Front of House

Tasty Banh Mi
07.2022 - 09.2023

Front of House

Village Kitchen
01.2022 - 06.2022

Front of House

Yenny's
01.2016 - 01.2022

High School Diploma -

De La Salle College

Similar Profiles

CREATE PROFILE
Brandon Truong