Brandon Rhys Taylor
Wagin,WA
Summary
Competent Retail worker proactively assisting sales and associates with various tasks. Committed to driving success and helping to improve overall store revenues through dedication, hard work and a pleasant demeanor.
Overview
17
17
years of professional experience
Work History
Sales Supervisor
Narrogin & Katanning Betta
12.2018 - Current
- Greets customers and helps with product questions, selections, and purchases.
- Resolves escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Examines incoming inventory, stocks shelves and prevents shrinkage.
- Counts cash register drawers at beginning and end of each shift to prepare bank deposits.
- Trains new colleagues on cash register operations, conducting customer transactions, and balancing drawer.
- Oversees daily operations of sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Supports colleagues in their professional development through regular coaching sessions aimed at improving skills related to customer interaction.
- Collaborates with other supervisors to develop and implement operational improvements for increased efficiency.
- Uses critical thinking to break down problems, evaluate solutions and make decisions.
Retail Consultant
IGA Local Grocer Wagin
02.2013 - 12.2018
- Assisted in training new employees, contributing to development of knowledgeable workforce.
- Managed product ordering to comply with store demands.
- Maintained organized backroom for easy access to stock when replenishing shelves.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Processed transactions accurately, balancing cash registers at end of each shift.
- Developed strong rapport with customers and created positive impression of business.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Computer Technician
Adtech Leading Edge
01.2010 - 01.2013
- Replaced defective components and parts on malfunctioning computers and office machines
- Updated and replaced outdated drivers and software for computers and office machines.
- Built long-term relationships with clients by offering exceptional customer service and follow-up assistance when needed.
- Assisted customers with setup of new devices and provided guidance on proper usage and maintenance techniques.
- Assisted customers with technical support inquiries and explained technical information in clear terms to non-technical individuals to promote better understanding.
- Managed time efficiently in order to complete all tasks within deadlines.
Kitchen Hand
Hungry Jack's
11.2006 - 12.2009
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Managed time to juggle multiple tasks simultaneously with ease while short staffed.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Stocked and rotated food items according to expiration dates.
- Followed food safety practices and sanitation guidelines.
- Maintained excellent customer service at all times, from early morning to overnight shifts.
Skills
- Sales Support
- Inventory Oversight
- Time Management
- Task Delegation
- Store appearance and merchandising
- Conflict Resolution
- Problem-Solving
- Dependable and Responsible
- Calm Under Pressure
- Friendly, Positive Attitude
References
Damian Mercuri
Manager of Katanning Betta
2-4 Austral Terrace, Katanning, WA, 6317
(08) 9881 3455
0417 003 378
Loshni Mercuri
Manager of Narrogin Betta
32-34 Fortune Street, Narrogin, WA, 6312
(08) 9821 1373
0499 786 560
Cliff Brockwell
Manager of IGA Local Grocer Wagin
30 Tudhoe Street, Wagin, WA, 6315
(08) 9861 1488
Brad Taylor Manager of Adtech Computers
U2/6 Acute Court, Rockingham, WA, 6168
(08) 9527 7926
0407 664 223
Robert Powell
Personal Reference
Works at Department of Justice - David Malcolm Justice Centre
28 Barrack Street, Perth, WA, 6000
0411 657 633
Availability
- Monday to Sunday
- Open to Close
- Public Holidays
Timeline
Sales Supervisor
Narrogin & Katanning Betta
12.2018 - Current
Retail Consultant
IGA Local Grocer Wagin
02.2013 - 12.2018
Computer Technician
Adtech Leading Edge
01.2010 - 01.2013
Kitchen Hand
Hungry Jack's
11.2006 - 12.2009
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