Branka Babic
Mount Pritchard,NSW
Summary
Detail-oriented Office Administrator with a strong track record of enhancing operations at Australasian Rubber Supplies through strategic inventory management and efficient scheduling. Demonstrates advanced skills in database entry and telephone reception, ensuring smooth office functionality. Recognized for exceptional customer service that significantly boosts client satisfaction levels. Aims to further utilize organizational expertise to drive team and business success.
Overview
29
29
years of professional experience
Work History
Office Administrator
Australasian Rubber Supplies
Guildford, NSW
08.2008 - 08.2024
- Processed invoices on a timely basis according to established procedures.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Answered incoming calls and took messages as needed.
- Reading and responding to emails.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Organized and maintained filing systems.
- Obtaining trade references, credit reports.
- Providing trade references.
- Managed travel arrangements for the Managing Director, including flight bookings, hotel reservations, and car rental services.
- Website updating.
- Delivery and pick-up bookings.
- Telephone collection of due and overdue accounts.
- Allocating customer receipts.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
Receptionist Administrator
Titan Wheels Australia Pty Ltd
Wetherill Park, NSW
02.2008 - 05.2008
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Received parcels, routed mail and opened packages for staff.
- General office duties.
Customer Service Cashier
Various Local Trades
Serbia, Serbia
06.1998 - 07.2001
- I worked for several local shops and trading companies.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Greeted customers and provided friendly customer service.
- Recommended, selected, located, and obtained products to meet customer needs.
Cake Making and Decorating
MNS Homemade Cakes Company
Serbia, Serbia
10.1995 - 05.1998
- Making and decorating homemade cakes.
- Worked with common cake decorating and baking tools, such as mixers and carving tools.
- Used pastry bags and tips to pipe messages and decorative roses onto cakes.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
Education
Diploma - Business Administration
TAFE NSW
NSW12-2007
Skills
- Scheduling
- Database entry
- Billing oversight
- Mail handling
- Spreadsheet development
- Telephone reception
- Managing office supply inventory
Languages
English
Professional
Serbian
Professional
Affiliations
- Honest, reliable and friendly
- Cooking, Cake Making and Decorating
- Bush walking
Prepared to
- Undertake further training in my own time.
- Willing to learn new skills.
Timeline
Office Administrator
Australasian Rubber Supplies
08.2008 - 08.2024
Receptionist Administrator
Titan Wheels Australia Pty Ltd
02.2008 - 05.2008
Customer Service Cashier
Various Local Trades
06.1998 - 07.2001
Cake Making and Decorating
MNS Homemade Cakes Company
10.1995 - 05.1998
Diploma - Business Administration
TAFE NSW
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