Braxton Guttenbeil
Miranda, Sydney,Australia
Summary
Experienced and reliable professional with 9 years of customer service and strong communication skills. Demonstrated ability to lead and motivate teams towards achieving targets. Proficient in time management and fast adaptability, with a strong focus on visual merchandising and online order fulfillment. Possesses excellent organizational and computer literacy skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Platypus Accent Group
Sydney
09.2024 - 01.2025
- Set clear team goals and monitored progress, adjusting strategies as needed to meet targets.
- Performed regular audits to evaluate effectiveness of current policies and procedures.
- Performed open and close procedures along with banking and necessary emails.
- Processed in stored fulfilments.
- Recorded detailed notes of each interview to inform hiring decisions.
- Supported staff training, development and evaluation.
- Supported stock handling efficiently.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales.
Shift Supervisor
Seed Heritage
Harbour Town, QLD
11.2023 - 09.2024
- My requirements as a sales assistant in Seed Heritage include, running a small team across 5 days as Shift Supervisor
- My duties include opening and closing procedures such as recovery of store, and banking and end of day emails
- I am very task driven and customer orientated
- I work hard to support my team and help us reach goals by allocating staff to their strongest positions in store and maintaining a healthy environment which I believe promotes work ethic in a team
- I also handle emails, in store fulfilment, and work along side our customer service team for online orders
- I strongly believe communication, honesty and reliability contribute to success as part of a team and own personal moral
Shift Supervisor
Universal Store
Coomera
09.2022 - 10.2023
- My role as Shift supervisor/Key holder, required me to have a set goal along with strong focus delivered to the team with high levels of communication and standard to achieve success towards our daily, weekly & monthly targets
- I believe I achieved great results within my team by encouraging them with words of affirmation, allocation towards areas they really shine and creating a positive and open environment open to change and suggestions
Senior Barista
EST Espresso
Cornubia
05.2022 - 09.2022
- Company Overview: EST Espresso is a local cafe owned by a lovely couple, that provided a high level of attention to detail within their products to achieve a trustworthy and reliable base with their customers
- I attended coffee training to support the company to uphold the high standards of their business along with my own personal morals and goals to contribute and build success
- Coffee culture has gained high popularity within the last few years and my contribution to this business was to achieve great results as part of a team and maintain immaculate customer service
- EST Espresso is a local cafe owned by a lovely couple, that provided a high level of attention to detail within their products to achieve a trustworthy and reliable base with their customers
Cafe All Rounder
Cuppa at Pimpama Community Cafe
Pimpama
12.2021 - 05.2022
Christmas Casual
Cotton On Groups
Beenleigh
09.2021 - 12.2021
Senior Barista/Supervisor
Soul Origin
Coomera
10.2018 - 08.2021
Casual Sales Assistant
Cotton On Groups
Harbour Town
08.2017 - 10.2018
Barista
Gloria Jeans Coffees
Toongabbie, Australia
11.2014 - 08.2016
Education
High School Diploma -
Blacktown Girls High School
Sydney, New South Wales09.2015
Skills
- Customer Service
- Time Management
- Strong Reliability
- Strong Communication Skills
- High Organisation
- Fast Adaptability
- Personal Leadership
- Achievement Towards Success as Part of Team
- Visual Merchandising
- Click and Collect
- Online Orders
- Computer Literacy
- Stock management
Certification
- Food Health and Safety
- Barista Basics
- Certificate IV in Hospitality
- RSA
References
References available upon request
Personal Information
- Date of Birth: 02/08/97
- Gender: Female
Pronouns
She/Her
Timeline
Assistant Store Manager
Platypus Accent Group
09.2024 - 01.2025
Shift Supervisor
Seed Heritage
11.2023 - 09.2024
Shift Supervisor
Universal Store
09.2022 - 10.2023
Senior Barista
EST Espresso
05.2022 - 09.2022
Cafe All Rounder
Cuppa at Pimpama Community Cafe
12.2021 - 05.2022
Christmas Casual
Cotton On Groups
09.2021 - 12.2021
Senior Barista/Supervisor
Soul Origin
10.2018 - 08.2021
Casual Sales Assistant
Cotton On Groups
08.2017 - 10.2018
Barista
Gloria Jeans Coffees
11.2014 - 08.2016
High School Diploma -
Blacktown Girls High School