Braydan Sore
Brisbane
Summary
Dynamic customer service representative with a proven track record at Hertz Car Rental, adept at resolving conflicts and enhancing customer satisfaction. I consistently improved order accuracy while being at Woolworth's Group and delivered great team effort while being a decant member at K-mart . looking forward I am Committed to reliability and efficiency with an eagerness to learn.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Hertz Car Rental
11.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts with customers
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- providing inquiries for vehicle pricing, vehicle features and Hertz regulations to customers.
- Responding to insurance companies in regards to extensions of rentals and providing invoices via email/phone.
Support Worker
Health Life Community Services
04.2023 - 12.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Order Selector
Woolworths Group
01.2018 - 04.2021
- Boosted productivity by efficiently utilizing various equipment, such as operating electric pallet jacks to transport stack and wrap merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
Education
High School Diploma -
GLENALA STATE HIGH SCHOOL
Brisbane, QLD11-2017
Skills
- Customer service
- Active listening
- Critical thinking
- Reliability
Timeline
Customer Service Representative
Hertz Car Rental
11.2023 - Current
Support Worker
Health Life Community Services
04.2023 - 12.2023
Order Selector
Woolworths Group
01.2018 - 04.2021
High School Diploma -
GLENALA STATE HIGH SCHOOL
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