Brayden Kelly
Bertram
Summary
Young and ambitious career orientated individual. I have been versed in a range of management roles that have ultimately assisted me in providing both current and perspective clients with tailored solutions for their businesses.
Results-driven with proven track record in driving growth and fostering strong relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions.
Known for strong focus on team collaboration, adaptability, and achieving targets, leading to reliable performance in dynamic and competitive environments. Proficient in CRM software, sales forecasting, and business management.
Overview
5
5
years of professional experience
Work History
Territory Manager
Cleanaway
10.2023 - Current
- Developed strong relationships with key decision-makers, fostering trust and transparency in the assigned territory.
- Assisted in additional management of regions due to vacancies.
- Provided in depth training of sales and industry specifics to newly hired employees.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by developing and securing new customer relationships.
- Delivered customised solutions tailored to individual client needs, driving contracted percentage.
- Researched competitor activity and used findings to develop sales strategies.
- Negotiated contracts skillfully, securing long-term agreements with clients that contributed significantly to revenue growth.
- Provided insightful feedback on market trends and competitor activities that informed strategic planning decisions at an organizational level.
Multi-Store Manager
Luxottica Group
01.2021 - 10.2023
- Maintained a high level of product knowledge across various categories to effectively guide staff members in assisting customers.
- Increased overall store performance by implementing effective sales strategies and staff training programs.
- Achieved consistent sales growth across multiple locations through proactive leadership and effective marketing initiatives.
- Implemented loss prevention measures for minimized shrinkage and increased profitability.
- Optimised store layouts for increased foot traffic and maximised sales potential.
Small Business Owner
Merredin Harvest Fresh Food Market
07.2021 - 12.2021
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
- Established and administered annual budget with controls to prevent overages, minimise costs and support sustainability objectives.
- Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Restaurant General Manager
Collins Foods Limited
11.2019 - 06.2021
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Set schedules for a number of staff by planning and designating shifts and hours.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Developed, implemented and managed business plans to promote profitable food and beverage sales.
- Led and directed team members on effective methods, operations and procedures.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Prepared for and executed new menu implementations.
- Investigated and integrated enhanced service and team management strategies to boost business profits
- Pioneered the development of a struggling rural store.
- Reset and rebuilt KPI expectations and performance to improve overall business output results.
Education
High School Diploma -
Gilmore College
Kwinana, WA02.2018
Certificate II - Process Plant Operations
ACEPT
Perth, WA11.2018
Skills
- Performance improvement
- Business development and planning
- Budgeting
- Negotiations
- Business Planning
- Client relationship building
- Faculty Training
- Relationship building and rapport
- Inventory management
- Team collaboration
- Conflict resolution techniques
- CRM management
- Business operations expertise
- Sales tracking
- Cost controls
- Salesforce management
- Pipeline development/Management
- Revenue forecasting
Accomplishments
- Developed struggling stores by implementing smart business based decisions
- Regularly exceeded quarterly objectives.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 50+ staff members.
- Documented and resolved sub par results leading to SAT results for the store. .
Timeline
Territory Manager
Cleanaway
10.2023 - Current
Small Business Owner
Merredin Harvest Fresh Food Market
07.2021 - 12.2021
Multi-Store Manager
Luxottica Group
01.2021 - 10.2023
Restaurant General Manager
Collins Foods Limited
11.2019 - 06.2021
High School Diploma -
Gilmore College
Certificate II - Process Plant Operations
ACEPT
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