Brayden Pidal
Mordialloc,VIC
Summary
Dynamic Shift Supervisor at KFC with a proven track record in employee training and cash handling. Adept at resolving customer complaints and enhancing service quality, ensuring high satisfaction levels. Committed to workplace safety and continuous improvement, fostering a productive environment even during peak hours.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
KFC
10.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Cafe Worker
Busy Boy
01.2024 - 03.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Education
High School Diploma -
Mount Erin College
Frankston11-2023
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Safety awareness
- Continuous improvement
Accomplishments
- Achieved best store in the area
- Received Best Shift Supervisor
Timeline
Cafe Worker
Busy Boy
01.2024 - 03.2024
Shift Supervisor
KFC
10.2020 - Current
High School Diploma -
Mount Erin College
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