Surfing
Snorkelling
Muay Thai
Brazilian Ju Jistu
Brayden Strong
Perth,WA
Summary
Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Travel Consultant
Flight Centre Travel Group
07.2024 - 10.2024
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Organized trips for individual, family and business travellers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Collected, handled and documented payments for travel services and associated feels.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
Sales Representative
ScooterHut
01.2022 - 09.2022
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Informed customers of promotions to increase sales productivity and volume.
Logistics Operator
Indigenous Land and Sea Corporation
01.2020 - 12.2020
- Coordinated dispatching of multiple drivers to accomplish daily delivery requirements.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Directed shipping and receiving of wide range of products daily.
- Monitored logistics performance and identified improvement opportunities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Cashier
KFC
06.2014 - 12.2019
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Diploma - Travel And Tourism
Torrens University Australia
Perth, WA07-2024
High School Diploma -
Atwell College
Perth, WA11-2016
Skills
- Global destinations
- Regulations and compliance
- Travel package planning
- Travel Arrangements
- Relationship Management
- Customer advising
- Itineraries
- Flight arrangement
- Exceptional customer service
Interests
Timeline
Travel Consultant
Flight Centre Travel Group
07.2024 - 10.2024
Sales Representative
ScooterHut
01.2022 - 09.2022
Logistics Operator
Indigenous Land and Sea Corporation
01.2020 - 12.2020
Cashier
KFC
06.2014 - 12.2019
Diploma - Travel And Tourism
Torrens University Australia
High School Diploma -
Atwell College
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