Brayden White
Morphett Vale,SA
Summary
Knowledgeable and dedicated customer service professional with extensive experience automotive industry. Solid team player with outgoing, positive demeanor and amazing skills in establishing rapport with people. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Service Advisor
CMI Toyota Chriisties Beach
02.2019 - Current
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Interpreted diagnostic results to provide accurate repair recommendations.
Front of House Team Member
ALDINGA PIZZA AND PASTA
01.2019 - 05.2020
- Receiving orders over the phone
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Handling money
- Food preparation
- Helped guests at tables when in need of assistance.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Postal Retail Officer
Hackham LPO
01.2018 - 11.2018
- Selling SA Lotteries products (Keno, X-lotto etc)
- Handled mail and packages with care to prevent damage during delivery.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Overseas money transfers (Western Union)
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
Education
High School Diploma -
Hallett Cove School
Hallett Cove, SA11.2015
Skills
- Good at Word, Excel, Outlook, PowerPoint and Photoshop
- Good communication skills, able establish effective and long lasting relationships with people i interact with
- Strong time management and organisational skills, able to prioritise tasks and work effectively under pressure to meet deadlines
- Knowledge of OHS&W practices, risk management and monitoring of workplace practices
- Calm and Patient Demeanour
- Certificate II in Australian Sign Language "Auslan"
Timeline
Service Advisor
CMI Toyota Chriisties Beach
02.2019 - Current
Front of House Team Member
ALDINGA PIZZA AND PASTA
01.2019 - 05.2020
Postal Retail Officer
Hackham LPO
01.2018 - 11.2018
High School Diploma -
Hallett Cove School
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