Braydon Rankin
Gold coast
Summary
Dynamic professional with extensive experience in customer service and staff training, notably at McDonald's. Proven ability to enhance operational efficiency and ensure compliance with hygiene standards. Skilled in inventory management and beverage preparation, consistently delivering exceptional guest experiences and fostering team development. Committed to maintaining high-quality service in fast-paced environments.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Training Manager
McDonald's
04.2022 - Current
- Developed and implemented training programs for team members to enhance operational efficiency, leading to multiple promotions.
- Evaluated training effectiveness and adjusted curricula to meet evolving business needs.
- Mentored new trainers, ensuring consistent delivery of training materials across locations.
- Completed cash handling, till training, and POS coaching.
- Performed food safety checks (temperatures, hygiene, cleaning).
- Signed off on staff training modules and monitored progress.
- Supported shift managers with crew positioning and operations.
- Ensured that quality, speed of service, and safety standards were met.
- Maintained store equipment and completed basic maintenance tasks
Bartender
Big 4 Holiday Parks
11.2024 - Current
- Provided exceptional customer service in fast-paced bar environment.
- Managed inventory and restocked supplies to ensure smooth operations.
- Prepared and served a variety of beverages according to established recipes.
- Trained new bartenders on service standards and operational procedures.
- Maintained cleanliness and organization of bar area in compliance with health regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Food and Beverage Waiter
Mad Over Italian
07.2023 - 06.2024
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, adhering to restaurant standards.
- Collaborated with kitchen staff to maintain timely service and quality control.
- Trained new team members on service protocols and menu knowledge.
Education
High School Diploma -
Helensvale State High School
Helensvale, QLD11-2025
Skills
- Customer service
- Inventory management
- Beverage preparation
- Staff training
- Cash handling
- Cleanliness and hygiene
Timeline
Bartender
Big 4 Holiday Parks
11.2024 - Current
Food and Beverage Waiter
Mad Over Italian
07.2023 - 06.2024
Training Manager
McDonald's
04.2022 - Current
High School Diploma -
Helensvale State High School