Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breahna Howie

Bargara,QLD

Summary

I am eagerly seeking a position which will allow growth and expansion of my current skills and abilities. I am very eager to undertake any training or needed experience to commence employment. I know I can be a valuable addition to any staff team and I look forward to hearing back from you.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Experienced Waitperson

Bargara Asian Cuisine
09.2020 - Current
  • Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
  • Contributed to team success by consistently meeting or exceeding sales targets on upselling menu items like appetizers, desserts, and beverages.
  • Contributed to the overall success of the restaurant by consistently delivering high-quality service, contributing to positive reviews and word-of-mouth referrals from satisfied customers.
  • Provided support during special events hosted at the restaurant, working closely with event planners and catering teams to deliver exceptional service.
  • Participated in staff training sessions focused on improving teamwork and communication skills among employees from various departments within the restaurant.
  • Assisted in maintaining a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in minimal wait times for customers.

Food Preparation

John’s Asian Delights
01.2015 - 01.2015
  • Locating and organising necessary ingredients
  • Maintaining an hygienic and tidy kitchen
  • Greeting guests and taking food orders
  • Taking customer feedback and trying to apply it as such
  • Kitchenhand duties

Waitress

John’s Asian Delights
06.2011 - 12.2011
  • Greet guests and make them feel comfortable
  • Learn menu items and be able to describe them appropriately to guests
  • Take beverage and food orders
  • Deliver beverages and food in a timely manner
  • Check-in with guests to ensure that everything is going well
  • Clear dirty dishes from table
  • Wash and store dishes
  • Refill beverages throughout the meal
  • Deliver guest's bill and thank them for dining at the restaurant
  • Work with other servers and be a team player
  • Food preparation
  • Cleaning at the end of the night

Retail Assistant

The Madhouse
01.2010 - 01.2010
  • Greeting customers who enter the shop
  • Be involved in stock control and management
  • Assisting shoppers to find the goods and products they are looking for
  • Being responsible for processing cash and card payments
  • Stocking shelves with merchandise
  • Balancing cash registers with receipts
  • Dealing with customer refunds
  • Keeping the store tidy and clean
  • Attaching price tags to merchandise on the shop floor

Education

Bundaberg High School
01.2012

Skills

  • Excellent handling of the English language, good problem solving skills, computer skills, good conversationalist, high knowledge of customer service responsibilities and good at calculating totals and percentages quickly
  • Strong multitasking
  • Cleanliness
  • Professional Appearance
  • Order Accuracy
  • Exceptional customer service
  • Cash Handling

Certification

  • R.S.A- September 2023
  • R.S.G- September 2023

Timeline

Experienced Waitperson

Bargara Asian Cuisine
09.2020 - Current

Food Preparation

John’s Asian Delights
01.2015 - 01.2015

Waitress

John’s Asian Delights
06.2011 - 12.2011

Retail Assistant

The Madhouse
01.2010 - 01.2010

Bundaberg High School
Breahna Howie