Breandon Garland
Claremont,TAS
Summary
Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands. A strong focus on ensuring NDIS compliance and best practice goals are achieved.
Overview
21
21
years of professional experience
Work History
Team Leader
Genu
07.2023 - Current
- Established communication protocols that improved team dynamics and facilitated effective problem-solving initiatives.
- Generated reports detailing findings and recommendations.
- Managed day to day reporting of restricted practices.
- Implement a program to remove restricted practices that were no longer required.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Developed training programs that enhanced staff performance and compliance with industry standards.
Team Leader
Live Tasmania
10.2022 - 07.2023
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with participants through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Coordinated repairs, the collection of medications and organised medical and other appointments.
- Developed training programs that enhanced staff performance and compliance with industry standards.
Disability Support Worker
Live Tasmania
02.2021 - 10.2022
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Collaborated with parents on home care and support for children with a variety of disabilities.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Maintained safety with tidy, clean and hazard-free home environments.
- Drove clients safely to social activities and appointments.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Collaborated with parents on home care and support for children with disabilities.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Catering Assistant
Masonic Care Tasmania
05.2021 - 01.2022
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Prepared dishes for catering events or during high-volume shifts.
- Adhered to company quality constraints and industry best practices for guest satisfaction.
- Cleaned and organized kitchen stations to promote team efficiency.
- Delivered catered food and supplies to facility for on-time set-up.
- Provided friendly, courteous service to create memorable moments for guests.
- Monitored dietary restrictions and served guests with special needs.
Ramp Agent
Swissport
02.2021 - 08.2021
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Operated equipment while observing standard safety procedures.
Publican
Self Employed
01.2014 - 01.2021
- Managed team of over 50 employees, overseeing hiring, training, and professional growth of employees.
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Directed business operations for the company which was doing $1-2 million in yearly revenue.
Home Lending Specialist
Commonwealth Bank
01.2013 - 02.2014
- Observed all regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Explained very technical financial information to applicants in easy to understand language.
Personal Loans Specialist/ Team Leader
Commonwealth Bank
01.2011 - 01.2013
- Complete a variety of roles including relief team and assistant team leader roles.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively trained and coached staff members to improve customer experience and sales results.
Store Manager
Mcdonalds
01.2008 - 01.2011
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Managed, hired and developed top talent to strengthen workflow and productivity.
Crew Trainer
Mcdonalds
01.2005 - 01.2008
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Taught new team members correct procedures for all areas of operations.
- Trained and mentored new personnel hired to fulfill various roles.
Education
Infection Control Training - COVID 19
Aspenmedical
01.2022
HLTHPS006 - Assist Clients With Medication
Allen’s Training
04.2021
Supporting People To Stay Infection Free
DSC
04.2021
Supporting People To Move & Other Manual Handling
DSC
04.2021
HLTAID003 Provide First Aid
Penny Royal College
Hobart05-2025
Recognise Healthy Body Systems
Allen’s Training
04.2021
HLTAID002 Provide Basic Emergency Life Support
St Johns
Hobart06-2024
HLTAID001 Provide Cardiopulmonary Resuscitation
St Johns
Hobart06-2024
Bachelor of Arts - Accounting, Management, HR
University Of Tasmania
Hobart, TasHigher Education
Elizabeth College
Hobart, TasSkills
- Participant focused
- Understands NDIS requirements and guidelines
- Reliable
- Interpersonal Communication
- Planning and Coordination
- Teamwork
- Flexible & Adaptable
Timeline
Team Leader
Genu
07.2023 - Current
Team Leader
Live Tasmania
10.2022 - 07.2023
Catering Assistant
Masonic Care Tasmania
05.2021 - 01.2022
Disability Support Worker
Live Tasmania
02.2021 - 10.2022
Ramp Agent
Swissport
02.2021 - 08.2021
Publican
Self Employed
01.2014 - 01.2021
Home Lending Specialist
Commonwealth Bank
01.2013 - 02.2014
Personal Loans Specialist/ Team Leader
Commonwealth Bank
01.2011 - 01.2013
Store Manager
Mcdonalds
01.2008 - 01.2011
Crew Trainer
Mcdonalds
01.2005 - 01.2008
Infection Control Training - COVID 19
Aspenmedical
HLTHPS006 - Assist Clients With Medication
Allen’s Training
Supporting People To Stay Infection Free
DSC
Supporting People To Move & Other Manual Handling
DSC
HLTAID003 Provide First Aid
Penny Royal College
Recognise Healthy Body Systems
Allen’s Training
HLTAID002 Provide Basic Emergency Life Support
St Johns
HLTAID001 Provide Cardiopulmonary Resuscitation
St Johns
Bachelor of Arts - Accounting, Management, HR
University Of Tasmania
Higher Education
Elizabeth College