Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breandon Garland

Claremont,TAS

Summary

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability. Equipped to foster productive and positive work environment while meeting changing demands. A strong focus on ensuring NDIS compliance and best practice goals are achieved.

Overview

21
21
years of professional experience

Work History

Team Leader

Genu
07.2023 - Current
  • Established communication protocols that improved team dynamics and facilitated effective problem-solving initiatives.
  • Generated reports detailing findings and recommendations.
  • Managed day to day reporting of restricted practices.
  • Implement a program to remove restricted practices that were no longer required.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed training programs that enhanced staff performance and compliance with industry standards.

Team Leader

Live Tasmania
10.2022 - 07.2023
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with participants through positive attitude and attentive response.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Coordinated repairs, the collection of medications and organised medical and other appointments.
  • Developed training programs that enhanced staff performance and compliance with industry standards.

Disability Support Worker

Live Tasmania
02.2021 - 10.2022
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Collaborated with parents on home care and support for children with a variety of disabilities.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Maintained safety with tidy, clean and hazard-free home environments.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors and incidents.
  • Collaborated with parents on home care and support for children with disabilities.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.

Catering Assistant

Masonic Care Tasmania
05.2021 - 01.2022
  • Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
  • Prepared dishes for catering events or during high-volume shifts.
  • Adhered to company quality constraints and industry best practices for guest satisfaction.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Delivered catered food and supplies to facility for on-time set-up.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Monitored dietary restrictions and served guests with special needs.

Ramp Agent

Swissport
02.2021 - 08.2021
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
  • Cleaned airplanes between flights, sanitized lavatories and seat trays as per company specifications.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Operated equipment while observing standard safety procedures.

Publican

Self Employed
01.2014 - 01.2021
  • Managed team of over 50 employees, overseeing hiring, training, and professional growth of employees.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Directed business operations for the company which was doing $1-2 million in yearly revenue.

Home Lending Specialist

Commonwealth Bank
01.2013 - 02.2014
  • Observed all regulatory, compliance and security policies and procedures to keep data as safe as possible from breaches.
  • Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
  • Explained very technical financial information to applicants in easy to understand language.

Personal Loans Specialist/ Team Leader

Commonwealth Bank
01.2011 - 01.2013
  • Complete a variety of roles including relief team and assistant team leader roles.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively trained and coached staff members to improve customer experience and sales results.

Store Manager

Mcdonalds
01.2008 - 01.2011
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed, hired and developed top talent to strengthen workflow and productivity.

Crew Trainer

Mcdonalds
01.2005 - 01.2008
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Taught new team members correct procedures for all areas of operations.
  • Trained and mentored new personnel hired to fulfill various roles.

Education

Infection Control Training - COVID 19

Aspenmedical
01.2022

HLTHPS006 - Assist Clients With Medication

Allen’s Training
04.2021

Supporting People To Stay Infection Free

DSC
04.2021

Supporting People To Move & Other Manual Handling

DSC
04.2021

HLTAID003 Provide First Aid

Penny Royal College
Hobart
05-2025

Recognise Healthy Body Systems

Allen’s Training
04.2021

HLTAID002 Provide Basic Emergency Life Support

St Johns
Hobart
06-2024

HLTAID001 Provide Cardiopulmonary Resuscitation

St Johns
Hobart
06-2024

Bachelor of Arts - Accounting, Management, HR

University Of Tasmania
Hobart, Tas

Higher Education

Elizabeth College
Hobart, Tas

Skills

  • Participant focused
  • Understands NDIS requirements and guidelines
  • Reliable
  • Interpersonal Communication
  • Planning and Coordination
  • Teamwork
  • Flexible & Adaptable

Timeline

Team Leader

Genu
07.2023 - Current

Team Leader

Live Tasmania
10.2022 - 07.2023

Catering Assistant

Masonic Care Tasmania
05.2021 - 01.2022

Disability Support Worker

Live Tasmania
02.2021 - 10.2022

Ramp Agent

Swissport
02.2021 - 08.2021

Publican

Self Employed
01.2014 - 01.2021

Home Lending Specialist

Commonwealth Bank
01.2013 - 02.2014

Personal Loans Specialist/ Team Leader

Commonwealth Bank
01.2011 - 01.2013

Store Manager

Mcdonalds
01.2008 - 01.2011

Crew Trainer

Mcdonalds
01.2005 - 01.2008

Infection Control Training - COVID 19

Aspenmedical

HLTHPS006 - Assist Clients With Medication

Allen’s Training

Supporting People To Stay Infection Free

DSC

Supporting People To Move & Other Manual Handling

DSC

HLTAID003 Provide First Aid

Penny Royal College

Recognise Healthy Body Systems

Allen’s Training

HLTAID002 Provide Basic Emergency Life Support

St Johns

HLTAID001 Provide Cardiopulmonary Resuscitation

St Johns

Bachelor of Arts - Accounting, Management, HR

University Of Tasmania

Higher Education

Elizabeth College
Breandon Garland