Breanna Alford
Salisbury East,SA
Summary
Motivated and determined professional seeking a position where strong motivational skills, perseverance, and determination can contribute to the success of the company and the team. Committed to continuously learning new skills to achieve company goals and apply them to everyday life.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald’s, Tea Tree Plaza
07.2021 - Current
- Manage daily cash intake by counting out registers and creating deposit bags
- Uphold company standards and compliance requirements for operations
- Coach employees on interactions with customers to create good service
- Resolve customer inquiries and complaints
- Position skilled staff in key areas throughout the shift to optimize productivity
- Delegate work to staff, setting priorities and goals
Crew Member
McDonald’s, Golden Grove
01.2018 - 07.2021
- Served food quickly for a positive customer experience
- Demonstrated proper food safety practices
- Maintained safe food handling practices to prevent germ spread
- Upheld high standards of productivity and quality in operations
- Processed cash and credit payments
- Worked with crew members to create good crew morale and achieve goals
Basketball referee
Basketball SA
08.2015 - 08.2017
- Called infractions and penalties according to league rules
- Explained rules, regulations and guidelines to players and coaches
- Monitored actions of players and coaches during contests to detect rule infractions
- Refereed competitive seasonal basketball games
Education
Bachelor - Business Finance and Banking
University of Adelaide
Adelaide, SA11-2027
Completed Year 12 -
Gleeson College
Golden Grove, SA12.2020
Skills
- Cash Handling
- Communication skills
- Basic computer skills (word, excel etc)
- Team leadership
- Motivated
- Teamwork and Collaboration
- Result Focused
- Customer service
Certification
- Certificate II in Retail Services | McDonalds | Completed June2021
- Provide Basic Emergency life support | CBD College | Completed June2024
- Provide First Aid | CBD College | Completed June2024
- Fire and Evacuation Training | ASF International Group | Completed June2024
- Management Development Program1 | McDonalds | Completed June2021
Hobbies and Interests
Basketball | Playing at North Adelaide Rockets |2012 –2023, Football | Playing Houghton Districts Football Club |2024
Timeline
Shift Manager
McDonald’s, Tea Tree Plaza
07.2021 - Current
Crew Member
McDonald’s, Golden Grove
01.2018 - 07.2021
Basketball referee
Basketball SA
08.2015 - 08.2017
- Certificate II in Retail Services | McDonalds | Completed June2021
- Provide Basic Emergency life support | CBD College | Completed June2024
- Provide First Aid | CBD College | Completed June2024
- Fire and Evacuation Training | ASF International Group | Completed June2024
- Management Development Program1 | McDonalds | Completed June2021
Bachelor - Business Finance and Banking
University of Adelaide
Completed Year 12 -
Gleeson College
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