Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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BREANNA ARAUZ

Melbourne,VIC

Summary

Driven bilingual professional with a proven track record at ECU WORLDWIDE, specializing in resolving shipment misroutes. Well versed in fields involving data analysis and customer service. Seeking a role where my interpersonal skills may assist with the growth of the organization.

Overview

3
3
years of professional experience

Work History

CLAIMS RESOLUTION SPECIALIST

ECU WORLDWIDE
06.2022 - 09.2023
  • Talk to agents globally to get shipment to correct destination
  • Analyze which financial options are best for the company and the customer
  • Investigate how and when these misroutes occurred
  • Work with excel to organize and keep track of weekly and monthly misroutes

DATA ENTRY ANALYST

SBG HEALTHCARE
02.2021 - 07.2021
  • Search for doctors' valid contact information
  • Work with excel to review and correct data
  • Communicate directly with recruiters through email and work phone to assist in finding the information they need
  • Use the company's listing system to find doctors

Education

EXPECTED ASSOCIATE DEGREE - INTERNATIONAL BUSINESS MANAGEMENT -

Broward college / Florida International University

Skills

  • Bilingual- English and Spanish
  • Communication skills
  • Customer Service
  • Microsoft word-proficient
  • Excel- proficient
  • Multitasking- proficient

Volunteer Experience

RECEPTION, LOLA BACKPACKERS HOSTEL, 01/01/24, 02/01/24, Handle check ins/check outs, Ensure guests had everything they needed (towels, blankets, etc.), Socialize with guests, and assist them when needed

Timeline

CLAIMS RESOLUTION SPECIALIST

ECU WORLDWIDE
06.2022 - 09.2023

DATA ENTRY ANALYST

SBG HEALTHCARE
02.2021 - 07.2021

EXPECTED ASSOCIATE DEGREE - INTERNATIONAL BUSINESS MANAGEMENT -

Broward college / Florida International University

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BREANNA ARAUZ