Breanna Cavanagh
Brisbane,Qld
Overview
9
9
years of professional experience
Work History
Barista Shift Supervisor
Zarraffas Coffee
05.2022 - Current
- Took on responsibility of staff as a supervisor.
- Handling customer confrontations.
- Monitored stock levels of coffee beans, syrups, cups, lids, and other supplies needed for operation.
- Delegated work to staff, setting priorities and goals.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
Senior Sandwich Artist
Subway
04.2016 - 04.2022
- Adhered to all sanitation standards for food preparation areas including countertops, utensils, equipment, storage areas and refrigerators.
- Delivered superior customer service focused on quality and meeting customer needs.
- Maintained safe food handling practices to prevent germ spread.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Assisted other team members during peak hours to ensure smooth operation of the restaurant.
Education
Bachelor of Science - Psychology
Griffith University
QLD11-2024
Skills
- Group facilitation
- Interpersonal Skills
- Communication skills
- Employee training
- Cash handling accuracy
- Espresso machine operation
- Customer service
- Team building
Education and Training
other
Timeline
Barista Shift Supervisor
Zarraffas Coffee
05.2022 - Current
Senior Sandwich Artist
Subway
04.2016 - 04.2022
Bachelor of Science - Psychology
Griffith University