Breanna Conley
Mudgee
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at Galangal Thai Restaurant. Proven ability to enhance guest satisfaction through effective problem-solving and adherence to high cleaning standards. Committed to quality assurance and fostering a collaborative work environment for optimal operational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Professional Cleaner
K and Co cleaning
Mudgee
11.2025 - Current
- Cleaned residential and commercial spaces using industry-standard equipment and techniques.
- Followed detailed cleaning protocols to meet client expectations and company standards.
- Conducted thorough inspections of cleaned areas to ensure quality standards were met.
- Maintained cleaning supplies and equipment to ensure optimal performance and safety.
Waitress Supervisor
Galangal Thai restaurant
Mudgee
01.2021 - Current
- Supervised daily operations of restaurant staff during peak service hours.
- Trained new waitstaff on menu details and customer service standards.
- Resolved customer inquiries and complaints with professionalism and care.
- Assisted in inventory management, ensuring adequate stock levels for service needs.
Receptionist
Parklands resort
Mudgee
04.2025 - 11.2025
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Managed multi-line phone system, directing calls promptly and efficiently.
- Scheduled appointments and reservations for guests at the resort facilities.
Housekeeper
Parklands resort
Mudgee
02.2025 - 11.2025
- Cleaned guest rooms and public areas to maintain high cleanliness standards.
- Managed laundry operations, ensuring timely washing and folding of linens.
- Stocked housekeeping supplies, maintaining inventory levels for efficient service.
- Collaborated with team members to ensure smooth daily operations and coordination.
Education
Mudgee High School
Mudgee , NSW Skills
- Sanitation protocols
- Quality assurance
- Team leadership
- Problem solving
- Customer service
Certification
- Competency card: Responsible Service of Alcohol, Liquor and Gaming NSW, 2025
References
References available upon request.
Timeline
Professional Cleaner
K and Co cleaning
11.2025 - Current
Receptionist
Parklands resort
04.2025 - 11.2025
Housekeeper
Parklands resort
02.2025 - 11.2025
Waitress Supervisor
Galangal Thai restaurant
01.2021 - Current
Mudgee High School