Summary
Overview
Work History
Education
Skills
Certification
Interests
PROFESSIONAL REFERENCES
Timeline
Generic

Breanna Douglas

Seaford

Summary

A highly organized and detail-oriented administrative assistant with 11+ years of experience. Skilled in prioritising tasks independently or in a team environment. Extensive experience with Microsoft Office, Xero and multiple scheduling programs.

Committed to providing excellent customer service and ensuring the smooth operation of the office.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrator & Team Leader

Flick Anticimex
06.2022 - Current
  • Manage daily office operations, incoming and outgoing phones calls and email correspondence.
  • Scheduling and prioritising of day-to-day tasks for office staff and company technicians.
  • Assisting branch manager with tasks.
  • Daily teams meetings with head branch.
  • Accounts receivable.
  • Built strong relationsips with customers to assist with their bookings
  • Report and quote generation and dispersion to customers.
  • Daily invoice generation and dispersion.
  • Sales and marketing

Senior Administration Assistant

EMPLOYER, Guardian Pest Control
09.2012 - 06.2022
  • Manage daily office operations, including phone and email correspondence
  • Scheduling and prioritising of day-to-day tasks for over 8 company technicians.
  • Weekly payroll.
  • Report and quote generation and dispersion to potential clients.
  • Invoice generation and dispersion.
  • Liaising with suppliers and stock ordering.
  • Social media and web development.
  • Managed accounts payable, receivable and reconcilation to gain better sense of overall financials
  • Assisted development and implementation of new administrative procedures

Education

Certificate III & IIII in Business -

2012

High School Diploma -

Padua College
Mornington, VIC
2011

Skills

  • Verbal and written communication
  • Excellent time management
  • Customer service
  • Problem solving
  • Detail-oriented
  • Adept in technology- Proficient in Microsoft Office 365, Xero, Reckon, GeoOp, Servicem8 & Pestpac
  • Punctual

Certification

Certificate II First Aid (2019) Victorian Full Driver’s License.

Working with Children Check.

Interests

Travel, Fitness & Sport

PROFESSIONAL REFERENCES

Magnus Hammar - 0414 532 649

(Branch Manager, Flick Anticimex)

Megan Goldsworthy- 0439 844 439

(Former Operations Manager, Guardian Pest Control)

Timeline

Administrator & Team Leader

Flick Anticimex
06.2022 - Current

Senior Administration Assistant

EMPLOYER, Guardian Pest Control
09.2012 - 06.2022

Certificate III & IIII in Business -

High School Diploma -

Padua College

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Breanna Douglas