Summary
Overview
Work History
Education
Skills
Timeline
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Breanna Downes

Brisbane,Australia

Summary

Experienced Leasing Consultant and Administrative Assistant with over 8 years of success in real estate, office administration, and customer service roles. Known for professionalism, excellent communication, and the ability to build strong client relationships. Fast learner and multitasker who thrives in fast-paced environments and is passionate about delivering high-quality service.

Overview

9
9
years of professional experience

Work History

Administrative Assistant / Office Coordinator

Dents Only
Moorooka, Brisbane
01.2018 - 08.2019
  • Managed front desk and multi-line phone system
  • Scheduled meetings, travel arrangements, and client appointments
  • Responded to inquiries via phone, email, and in-person professionally
  • Maintained digital and physical filing systems
  • Supported payroll, budgeting, and reporting tasks

Leasing Consultant

Alliance Residential Company
Austin, TX
11.2015 - 01.2018
  • Conducted property showings, highlighting features to prospective tenants
  • Handled application and leasing process from inquiry to move-in
  • Resolved tenant concerns and disputes diplomatically
  • Marketed units via local outreach and online platforms
  • Processed rent collections and maintained accurate payment records
  • Assisted in renewals and resident retention programs

Front Desk Receptionist

Holiday Inn Hotel
Lakeway, TX
04.2013 - 11.2015
  • Greeted guests and ensured a seamless check-in/check-out process
  • Handled reservations and guest inquiries efficiently
  • Managed billing, room charges, and account reconciliation
  • Provided detailed information about amenities and services

Barista Supervisor

Java Dive Café
Austin, TX
08.2010 - 03.2013
  • Supervised barista team, hiring and training new staff
  • Maintained exceptional customer service and loyalty
  • Managed inventory and controlled costs
  • Ensured consistent quality and cleanliness

Education

High School Diploma -

Continental Academy
Austin, TX

Skills

  • Apartment Leasing & Tenant Relations
  • Lead Conversion & Sales Support
  • Customer Service & Complaint Resolution
  • Office Administration & Data Entry
  • Appointment Scheduling & Reception Duties
  • Social Media Familiarity
  • Multi-line Phone Systems

Timeline

Administrative Assistant / Office Coordinator

Dents Only
01.2018 - 08.2019

Leasing Consultant

Alliance Residential Company
11.2015 - 01.2018

Front Desk Receptionist

Holiday Inn Hotel
04.2013 - 11.2015

Barista Supervisor

Java Dive Café
08.2010 - 03.2013

High School Diploma -

Continental Academy

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Breanna Downes