Jessica Hill
Windaroo,Australia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
OSHC Coordinator
PCYC Queensland
03.2019 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in team-building activities to enhance working relationships.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Mentored fellow educators to achieve relevant qualifications
- Performed effectively in Area Manger role when required
- Responsible for service running at a high compliant level
- Successfully guided service through Assessment and Rating process
- Mentored Educational leader when required
Child Care Educator
Footsteps ELC
09.2007 - 11.2018
- Organized activities to teach various aged children foundational learning skills such as letters and numbers.
- Helped new children get used to classes by giving one-on-one support.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Used Storypark and Kidsoft to document behavioral, emotional, academic and social growth.
Education
Certificate IV - Training & Assessment
Qualification Edge
04-2024
Diploma of Children's Services - Childcare
ACCCO
2015
Skills
- Training and Development
- PPE Compliance
- Analytical and Critical Thinking
- Self-Motivated
- First Aid/CPR
- Critical Thinking
- Planning and Coordination
- Organization and Time Management
- Written Communication
- Decision-Making
- Team building
- Excellent Communication
- Flexible and Adaptable
Timeline
OSHC Coordinator
PCYC Queensland
03.2019 - Current
Child Care Educator
Footsteps ELC
09.2007 - 11.2018
Certificate IV - Training & Assessment
Qualification Edge
Diploma of Children's Services - Childcare
ACCCO
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