Breanna Morgan
Armadale,WA
Summary
I am a dynamic professional with a proven track record at Sonas Early Learning and Care, excelling in studio management and staff mentoring. Team collaboration to enhance learning outcomes and operational efficiency, demonstrated ability to work under pressure, achieving significant improvements in parent satisfaction and team productivity.
i am also a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
being self employed taught me to be a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Educator
Sonas Early Learning and Care
02.2024 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Established strong relationships with parents through regular communication, fostering a supportive network for student success.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
House Cleaner
Self Employed
03.2023 - 02.2024
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
Supervisor
Found.Lab
02.2023 - 09.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Short Order Cook
Puma
07.2021 - 02.2022
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
Customer Service Cashier
Manjimup Central Caravan Park & Deli
07.2020 - 07.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Certificate III - Business
Swan Christian College
Middle Swan, WA10.2019
Skills
Classroom Management
Lesson Planning
Parent Interaction
Work under pressure
Efficient multitasking
Cleaning and sanitation
Training and mentoring
Goal-Oriented
Staff Management
Complaint Handling
Social Media
Team Collaboration
Certification
- First Aid/CPR/AED Instructor Certification – American Red Cross.
- Anaphylaxis Training 2024
Timeline
Educator
Sonas Early Learning and Care
02.2024 - Current
House Cleaner
Self Employed
03.2023 - 02.2024
Supervisor
Found.Lab
02.2023 - 09.2023
Short Order Cook
Puma
07.2021 - 02.2022
Customer Service Cashier
Manjimup Central Caravan Park & Deli
07.2020 - 07.2021
- First Aid/CPR/AED Instructor Certification – American Red Cross.
- Anaphylaxis Training 2024
Certificate III - Business
Swan Christian College
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