- Cooking
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Gardening
- I like working with my hands and fixing things
- I enjoy cooking for friends and family gatherings
- Hiking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Animal Welfare Advocacy
- Passionate about balancing physical health with mental and emotional wellness
- I like trying new recipes and food trends
- I participate in a variety of outdoor recreational activities
- Baking
- Reading
- Gym Workouts
- Crafting and DIY Projects
- Kayaking
- Cake Decorating
Breanna Noon
Beenleigh
Summary
For the past few years I have not been working full time in the workforce as I have been caring for my son who has now reached the age where I can eagerly get back in to the workforce.
During this time working as a domestic/personal assistant to Valerie I have gained exceptional problem-solving and organizational skills, I leveraged my expertise in home maintenance and dedication to continuous improvement and strong communication fostered trust and efficiency, making me a pivotal asset.
I am excited at the prospect of learning new skills and happy to take on any extra training that is required.
Overview
18
18
years of professional experience
Work History
Domestic Assistant
Valerie Ford
01.2019 - Current
- Developed strong problem-solving skills by tackling various domestic challenges, leading to improved client satisfaction.
- Organized household items for easy access and inventory control, reducing clutter and enhancing the aesthetics of the living space.
- Exhibited professionalism and dedication to excellence in all aspects of domestic assistance, resulting in trust and confidence from client.
- Provided exceptional care for pets by attending to their feeding schedules, grooming needs, exercise routines, resulting in healthy and happy animals.
- Proactively identified and addressed potential issues within the household, preventing disruptions in client's life.
- Adapted quickly to changing circumstances or requests from client while remaining focused on delivering high-quality service at all times.
- Implemented time-saving strategies in completing household chores, increasing overall efficiency.
- Enhanced client satisfaction by providing personalized and efficient domestic assistance services.
- Safeguarded client privacy by maintaining strict confidentiality regarding personal matters shared in the course of employment.
- Established strong relationship with client through clear communication, understanding her needs and preferences.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Community Aged Care Worker
RamCare
11.2018 - 08.2020
- Assisted clients with daily living activities, promoting independence and overall wellbeing.
- Provided compassionate companionship to clients, fostering a strong sense of community and belonging.
- Implemented fall-prevention strategies within clients'' homes to reduce risk of injury due to slips or trips.
- Monitored client health and reported changes or concerns to appropriate healthcare professionals in a timely manner.
- Provided emotional support and companionship during times of hardship or grief; ensuring clients felt valued and cared for.
- Supported families in understanding the unique challenges faced by aging loved ones, offering guidance on available resources and services.
- Implemented effective time management strategies to balance caseloads while maintaining a high level of care for each client.
- Enhanced client satisfaction by providing personalized care and support to elderly individuals.
- Maintained detailed records of client progress, documenting achievements and areas for improvement.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Collaborated with healthcare providers to drive continuity of care.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Care for all levels from Level 1 to Level 4 and have substantial experience with clients who have dementia and/or physical disabilities.
Crew Member
Hungry Jacks
07.2008 - 02.2013
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Officer
Australian Army Cadets
01.2007 - 12.2012
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Improved team morale and performance with consistent feedback and recognition of achievements.
- Developed and implemented strategic plans to address community concerns, fostering stronger relationships between force and public.
- Increased awareness and preparedness for potential threats by developing comprehensive training materials for new recruits including teaching (such as first aid and radio transmissions).
- Enhanced officer safety with introduction of new protective gear and safety protocols.
- Fostered culture of continuous improvement, encouraging innovation and adoption of best practices in law enforcement techniques.
- Ensured compliance with national and local laws through regular policy reviews and updates.
- Increased operational efficiency by conducting regular training sessions for junior officers.
Host
Wok On
05.2007 - 02.2008
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided individual work at the local markets involving cooking, preparation and stall management.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Education
Certificate IV - Aged Care
Ashley Institute of Training
Logan City, QLD12-2019
Certificate III - Individual Support
Ashley Institute of Training
Logan City, QLD12-2018
Skills
- Home maintenance
- Meal preparation
- Cleaning techniques
- First aid training
- Elderly care assistance
- Laundry management
- Nutrition
- Budgeting and finance
- Household scheduling
- Errand running
- Teamwork
- Customer service
- Multitasking and organization
- Customer service-focused
- Detail-oriented
- Excellent oral and written communication
- Hospitality background
- Physically strong
- Safety protocols
- Health and safety compliance
- Equipment operation
- Product knowledge
- Guest relations
- Customer-oriented
- Complex Problem-solving
- Staff training
- Building maintenance
- Inventory control
- Quality assurance
- Exceptional communicator
- Hazardous chemical training
- Supply inventory management
- Exceptional time management
Interests
Timeline
Domestic Assistant
Valerie Ford
01.2019 - Current
Community Aged Care Worker
RamCare
11.2018 - 08.2020
Crew Member
Hungry Jacks
07.2008 - 02.2013
Host
Wok On
05.2007 - 02.2008
Officer
Australian Army Cadets
01.2007 - 12.2012
Certificate IV - Aged Care
Ashley Institute of Training
Certificate III - Individual Support
Ashley Institute of Training
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