Breanna Ramsay
Armidale
Summary
Dynamic retail professional with extensive experience at Coles, excelling in customer service and inventory management. Proven ability to enhance customer loyalty through effective relationship building and sales promotion. Skilled in POS operation and problem-solving, consistently delivering exceptional results in fast-paced environments. Committed to maintaining a professional appearance and a clean store.
Overview
4
4
years of professional experience
Work History
Retail Worker
Coles
Taree
06.2023 - 02.2025
- Maintained accurate records of all transactions using POS software systems.
- Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Processed returns and exchanges according to company policies while maintaining positive customer relations.
- Operated cash register to process payments from customers accurately and efficiently.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Fast Food Worker
Mcdonalds
Taree
10.2020 - 02.2023
- Trained new employees on proper use of kitchen equipment and safety protocols.
- Regularly checked inventory levels for restocking needs.
- Replenished beverages throughout shift ensuring availability at all times.
- Greeted customers and took their orders in a friendly and efficient manner.
- Ensured that all food products were prepared fresh daily and stored properly.
- Communicated effectively with co-workers to ensure smooth workflow.
- Contributed to team efforts by accomplishing related results as needed.
Team Member
Inflatable World
Taree
05.2021 - 05.2022
- Maintained a clean and organized work area throughout shift.
- Answered phone calls regarding inquiries about products or services.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Participated in team meetings to discuss strategies for improvement.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Education
Bachelor Of Zoology - Zoology
University of New England
Armidale 09-2028
High School Diploma -
Chatham High School
Taree09-2024
Skills
- Customer service
- Inventory management
- Relationship building
- Visual merchandising
- Professional appearance
- Customer feedback management
- Register operation
- Customer assistance
- Loss prevention
- Problem-solving
- Sales promotion
- Store cleaning
- Stock replenishment
Timeline
Retail Worker
Coles
06.2023 - 02.2025
Team Member
Inflatable World
05.2021 - 05.2022
Fast Food Worker
Mcdonalds
10.2020 - 02.2023
Bachelor Of Zoology - Zoology
University of New England
High School Diploma -
Chatham High School