Summary
Overview
Work History
Education
Skills
Certification
SUMMARY
Timeline
background-images

Breanne Rush

Summary

Dedicated healthcare professional with over a decade of experience in patient assistance and maintaining safe environments, recognized for compassion and a strong educational foundation. Expertise in managing confidential documents and records with precision, complemented by excellent communication skills and keen attention to detail. Proven ability to maintain effective support systems, facilitate problem resolution, and ensure seamless team interactions, contributing to overall team success. Committed to delivering high-quality care while fostering positive relationships with patients and colleagues, adapting to changing needs with reliability and flexibility.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Advanced Medical Support

Lister House Medical Clinic
03.2021 - 05.2025
  • Opening and closing of medical clinic
  • Handling billings of doctors and nurses
  • Checking in patients
  • Booking appointments and arranging the daily rundown of the clinic
  • Answering phone calls
  • Dealing with patient enquiries
  • Escorting patients to appointment if needed
  • Scanning, faxing, emailing, and dealing with confidential files and other documents
  • Liaising with other medical facilities to ensure adequate patient care
  • Training new staff members to insure their competency in the role

Clinical Support Specialist

Metro Pain Group
06.2019 - 03.2021
  • Liaise with nursing staff, specialists, consultants, and clinical support members to ensure high standard of care
  • Register patients according to established protocols
  • Assist patients to complete all necessary forms and documentation including insurance
  • Ensure patient information is accurate including billing information
  • Inform patients of medical office procedures and policy
  • Maintain and manage patient records
  • Answer incoming calls and deal with inquiries
  • Transfer calls as required
  • Schedule patient appointments
  • Collect co-pays and payments
  • Schedule hospital admissions, tests, scans and outside appointments for patients
  • Performed routine office tasks necessary for office operation and presentation.
  • Communicated medical need for patient visits to scheduling department.

Registered Nursing Student

East Grampians Health Service
10.2018 - 06.2019
  • Provision of quality resident care as per the individual resident care plan
  • Documentation of resident outcomes
  • Recognize changes in a residents' health status and report appropriately
  • Adhere to all the relevant workplace safety laws and regulations
  • Ensuring the workplace is a safe one for self and colleagues
  • Participate in the continuous improvement of the service
  • Work cooperatively with colleague
  • Gained proficiency in various diagnostic tests such as EKGs or blood glucose monitoring devices that aided in the identification of patient conditions.
  • Demonstrated strong clinical judgment in assessing patient conditions and escalating concerns when necessary for timely intervention.
  • Contributed to efficient unit operations by managing time effectively and prioritizing tasks according to patient needs.

Education

Bachelor of Nursing - Registered Nurse

Federation University
Ballarat, VIC
12-2027

HLT41812 - Certificate IV in Pathology - Phelbotomy

Care Training Australia
Carnegie, VIC
06-2015

HLT32612 Certificate III in Pathology - Phlebotomy

Care Training Australia
Carnegie, VIC
05-2015

Skills

  • Teamwork and collaboration
  • Training and mentoring
  • Support services
  • Conflict management
  • Staff training
  • Records management
  • Schedule coordination
  • Industry expertise
  • Office administration
  • Customer service understanding
  • Team building
  • Staff management

Certification

  • Level Two First Aid
  • Current Australian Police Check (August 2025)
  • Victorian Driver's License
  • Certificate III and IV in pathology

SUMMARY

If you need any further information please contact me on my details listed above. I am looking forward to progressing further with my career and expanding my knowledge in the best way possible.

Timeline

Advanced Medical Support

Lister House Medical Clinic
03.2021 - 05.2025

Clinical Support Specialist

Metro Pain Group
06.2019 - 03.2021

Registered Nursing Student

East Grampians Health Service
10.2018 - 06.2019

Bachelor of Nursing - Registered Nurse

Federation University

HLT41812 - Certificate IV in Pathology - Phelbotomy

Care Training Australia

HLT32612 Certificate III in Pathology - Phlebotomy

Care Training Australia

Similar Profiles

CREATE PROFILE
Breanne Rush