Bree Groom
Bertram,WA
Summary
Experienced assistant manager with 16 years of dedicated service at Hungry Jacks. Known for a friendly and enthusiastic approach. Quick to grasp new tasks and adept at nurturing valuable customer and crew relationships. Committed to upholding a professional and amiable demeanor, consistently striving to represent establishments in the best possible light. Passionate and driven, approaches every task with motivation and determination to excel.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hungry Jacks
2008.01 - Current
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality products
- Food ordering and stocktake
- Instruct staff on how to handle difficult and complicated sales
- Assign employees to specific duties
- Enforce safety, health, and security rules
- Establish and implement policies, goals, objectives, and procedures
- Hiring and training of staff
- Roster manager
- Counting tills, refloating and banking.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Education
High School Diploma -
Rehoboth Christian College – Kenwick Campus
Kenwick, WA11.2006
Skills
- Administration and Management
- Task Delegation
- Employee Scheduling
- Judgement and Decision making
- Time Management
- Service Orientation
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
Certification
- Fire Training
- First Aid/CPR
- Servsafe
- BMT – Basic Management Training
- STP – Supervisory Skills Training Program
- Retail Certificate
Hobbies
I enjoy family oittings an bin
References
References
Joshua Gilich
Growth Mindset Partner
Hungry Jacks
0447106516
Rusby Andador
Assistant Manager
Hungry Jacks
0426583390
Timeline
Assistant Manager
Hungry Jacks
2008.01 - Current
High School Diploma -
Rehoboth Christian College – Kenwick Campus
- Fire Training
- First Aid/CPR
- Servsafe
- BMT – Basic Management Training
- STP – Supervisory Skills Training Program
- Retail Certificate
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