Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Bree McGrorey

Armidale,NSW

Summary

Dedicated Housekeeping Room Attendant with proven expertise at Pacific Bay Resort, excelling in room sanitization and customer service. Recognized for maintaining high cleanliness standards and effectively managing supplies. Strong attention to detail and adaptability in fast-paced environments ensure guest satisfaction and a welcoming atmosphere. Committed to enhancing overall resort presentation.

Overview

24
24
years of professional experience
1999
1999
years of post-secondary education

Work History

Housekeeping Room Attendant

Blue Dolphin Resort
Yamba
07.2020 - 07.2022
  • Cleaned and sanitized guest rooms according to Pacific Bay Resort standards.
  • Replenished supplies and amenities in guest accommodations daily.
  • Reported maintenance issues promptly to ensure guest satisfaction.
  • Assisted team members in completing high-volume cleaning tasks efficiently.
  • Organized cleaning carts and equipment for optimal workflow and safety.
  • Followed safety procedures while handling cleaning chemicals and equipment.
  • Provided exceptional customer service by addressing guest requests courteously.
  • Maintained cleanliness in common areas, supporting overall resort presentation.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Replaced dirty linens with clean items according to established standards of quality control.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Communicated effectively with team members about daily assignments and task progress.
  • Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.

Housekeeping Room Attendant

Town Lodge Motel
Coffs Harbour , NSW
05.2004 - 07.2007
  • Cleaned and sanitized guest rooms according to Pacific Bay Resort standards.
  • Replenished supplies and amenities in guest accommodations daily.
  • Reported maintenance issues promptly to ensure guest satisfaction.
  • Organized cleaning carts and equipment for optimal workflow and safety.
  • Followed safety procedures while handling cleaning chemicals and equipment.
  • Provided exceptional customer service by addressing guest requests courteously.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Replaced dirty linens with clean items according to established standards of quality control.
  • Polished and sanitized floors, counters, bathtubs and window sills.
  • Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.

Housekeeping Room Attendant

Pacific Bay Resort
Coffs Harbour
10.1998 - 11.2000
  • Cleaned and sanitized guest rooms according to Pacific Bay Resort standards.
  • Replenished supplies and amenities in guest accommodations daily.
  • Reported maintenance issues promptly to ensure guest satisfaction.
  • Organized cleaning carts and equipment for optimal workflow and safety.
  • Followed safety procedures while handling cleaning chemicals and equipment.
  • Provided exceptional customer service by addressing guest requests courteously.
  • Maintained cleanliness in common areas, supporting overall resort presentation.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Checked rooms to ensure they met standards for cleanliness and tidiness.
  • Maintained cleaning cart with supplies, such as fresh linens and towels.
  • Replaced dirty linens with clean items according to established standards of quality control.
  • Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Empty wastebaskets; replace trash bags; transport trash containers to designated disposal area.
  • Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.

Education

Woolgoolga High School
Woolgoolga

Skills

  • Room sanitization
  • Supply replenishment
  • Maintenance reporting
  • Cleaning organization
  • Safety compliance
  • Customer service
  • Time management
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Adaptability in tasks
  • Guest interaction
  • Cart management
  • Vacuuming carpets
  • Restocking supplies
  • Sanitization procedures
  • Cleaning techniques
  • Linen replacement
  • Cleaning bathrooms
  • Dusting surfaces
  • Waste disposal
  • Chemical handling
  • Mopping floors

Accomplishments

Certificate of professionalism from Pacific Bay Resort.

Timeline

Housekeeping Room Attendant

Blue Dolphin Resort
07.2020 - 07.2022

Housekeeping Room Attendant

Town Lodge Motel
05.2004 - 07.2007

Housekeeping Room Attendant

Pacific Bay Resort
10.1998 - 11.2000

Woolgoolga High School

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Bree McGrorey