Summary
Overview
Work History
Education
Skills
Personal Information
Volunteer Experience
References
Languages
Timeline
Generic
Bree Petruzio

Bree Petruzio

Box Hill South,VIC

Summary

Natural leader and mentor , Highly experienced Sales Manager with exceptional leadership skills. Offering 20+ years of Retail sales management experience. Attentive to company strengths and requirements, effectively balancing goals and resources to achieve results.

True passion and love for healthy and happy internal culture, Coaching/developing teams,business success and growth and Delivering nothing less than exceptional customer experience.

Overview

18
18
years of professional experience

Work History

State Sales Manager

Victoria's Secret
Melbourne, VIC
11.2023 - Current
  • Developed and implemented sales strategies to increase market share in assigned territory.
  • Conducted regular meetings with State, national and global team to discuss progress, review objectives, and develop action plans.
  • Analyzed customer trends, monitored competitors' activities, and identified new opportunities for growth.
  • Resolved customer complaints promptly by providing appropriate solutions or referring them to relevant departments.
  • Monitored performance metrics such as revenue targets, return on investment, and cost per acquisition to ensure achievement of organizational goals.
  • Identified areas of improvement in current processes and developed solutions to optimize efficiency.
  • Collaborated with marketing team to create promotional materials such as brochures, flyers, product catalogs, for effective promotion of products and services.
  • Managed budgeting process for state sales operations and prepared forecasts related to future sales revenues.
  • Led, coached and developed employees to achieve sales goals.

WA Regional Manager

Lovisa
Perth, Western Australia
03.2019 - 11.2023
  • Successfully oversee and manage 9 locations across Western Australia, leading and mentoring 9 teams
  • implement sales strategies to achieve targets and drive revenue growth
  • Provide training and development with stores and teams to enhance team performance and customer service
  • Collaborate with senior management to optimize store operations and ensure consistent brand representation and ongoing growth
  • Recruitment, training,Support to state wide development for the Western Australia
  • Senior regional and support manager to State manager
  • 3x months caretaking role within my WA role in NSW to help support the state whilst NSW was suffering a few challenges - Successfully identified internal talent to mentor and promote to a state regional role
  • (Relocated to Sydney from May 2022- Aug 2022).
  • Analyzed regional financial data to identify areas of growth opportunities.
  • Provided mentorship and coaching to staff members throughout the region as needed.

Store Manager

lovisa
Perth, Western Australia
04.2016 - 11.2018
  • Management, reporting and influencing of sales results ,stocktaking and customer service training and coaching
  • Provide support to Regional Manager for 8 store locations when needed (Caretaking the region)
  • Recruitment, onboarding, training and development and ongoing performance management of new store managers, full timers, and casual customer service associates
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

WA Regional Manager

spicy sugar fashion agency
Perth, Western Australia
02.2013 - 04.2016
  • Management of 300 accounts in WA and a portfolio of 3 Million Dollars of annual sales
  • Buying responsibilities including annual trips to Indonesia for product selection
  • Providing customer service to clients during store visits and in the showroom
  • Ongoing management of the showroom to ensure new and existing product ranges are effectively merchandised
  • Manage samples and conduct sales calls and visits to clients to showcase and sell new product
  • Provide sales reporting and commentary to senior management
  • Actively retain, maintain and engage new client relationships with online and boutique businesses.

Multi-site Manager

GLOSS COSMETICS & ACCESSORIES
05.2011 - 02.2013
  • Actively managed base A grade store and 4 other locations
  • Handle all aspects of store management, including staff rosters, budgeting, sales reporting, management of daily operations and administration, Staff training, development and performance management for all 5 locations
  • Conduct weekly store visits to all locations to drive customer service and sales results and provide onboarding and ongoing staff training and development.

WA Account Manager/Sales Representative

DCMA FASHION WHOLESALE
12.2009 - 04.2011
  • Manage 40 WA clients and Accounts ranging from Burlesque Boutiques to Costume and Variety stores
  • Actively market and sell product range of cosmetics, stage makeup, heels and various accessories to boutique and online retailers
  • Attend Sexpo and Tattoo trade shows to sell product/brand and target potential clients
  • Maintenance of client relationships through visits, contact calls and product presentations.

Store Manager/Junior Buyer

SPORTS POWER
05.2007 - 12.2009
  • Handle all aspects of store management including customer service, visual merchandising, financial analysis and banking, staff rosters, budgeting, sales reporting, training staff and managing day to day store administration and operations.

Multi-Site Manager

SPOIL YOURSELF FASHION
12.2005 - 05.2007
  • Recruitment, development and training of 5 Northern suburb stores and store managers
  • Handle all aspects of store management, including staff rosters, budgeting, driving of KPI’s and customer service, sales reporting and managing day to day store administration
  • Ensure delivery of excellent sales techniques and customer service across all 5 locations through performance management and ongoing feedback.

Education

Year 7-12 -

Woodvale Senior High School

SIB20110 -CERTIFICATE II IN RETAIL MAKE UP AND SKIN CARE. CUF50407 –DIPLOMA OF SPECIALIST MAKE UP. -

BEAUTY QUALIFICATIONS

Skills

  • Territory Management
  • Performance Evaluations
  • Sales Leadership
  • Customer Service
  • Project Management
  • Customer Base Development
  • Budget Management
  • Business Development
  • Motivational and Inspirational
  • Training and mentoring
  • Team recruitment
  • Staff Management

Personal Information

Date of Birth: 04/25/87

Volunteer Experience

MIDLAND MEALS SOUP KITCHEN CHARITY, Pastor Loren Pratt, 0405534479

References

  • Personal, MIDLAND MEALS SOUP KITCHEN CHARITY Pastor Loren Pratt, 0405534479
  • Employment, LOVISA- WA STATE SALES MANANGER, Danica Caccamo, 04322670430
  • Employment, LOVISA – NSW REGIONAL MANANGER, Sinead Fogarty, 0422073705

Languages

English
Professional
Malaysian
Limited
Indonesian
Limited

Timeline

State Sales Manager

Victoria's Secret
11.2023 - Current

WA Regional Manager

Lovisa
03.2019 - 11.2023

Store Manager

lovisa
04.2016 - 11.2018

WA Regional Manager

spicy sugar fashion agency
02.2013 - 04.2016

Multi-site Manager

GLOSS COSMETICS & ACCESSORIES
05.2011 - 02.2013

WA Account Manager/Sales Representative

DCMA FASHION WHOLESALE
12.2009 - 04.2011

Store Manager/Junior Buyer

SPORTS POWER
05.2007 - 12.2009

Multi-Site Manager

SPOIL YOURSELF FASHION
12.2005 - 05.2007

Year 7-12 -

Woodvale Senior High School

SIB20110 -CERTIFICATE II IN RETAIL MAKE UP AND SKIN CARE. CUF50407 –DIPLOMA OF SPECIALIST MAKE UP. -

BEAUTY QUALIFICATIONS
Bree Petruzio