Summary
Overview
Work History
Education
Skills
Timeline
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Breeana Russell

Perth,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with the skills and knowledge working 4 years in customer service and eager to secure a position as cabin crew. Ready to help team achieve company goals and customer satisfactory.

Overview

4
4
years of professional experience

Work History

Level 2 Hospitality Supervisor/trainer, Casual

Groove Donuts
06.2022 - 06.2024
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Supervised food presentation to enhance visual appeal for customer satisfaction.
  • Created new recipes, outlined steps, and training staff on correct preparation.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Addressed customer complaints in a professional mindset and used communication and problem-solving skills to resolve issues.
  • Organized and planned large orders for special events.

Hospitality / Food Service, Casual Waitress

Guilterton Cafe & General Store
01.2020 - 06.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.
  • Keeping the general store stocked, checking prices for items and removing anything close to expiry.
  • Used cash registers and credit card machines to cash out customers.

Study Work Place

The Don Of Paint
12.2022 - 12.2022
  • Followed safety procedures implemented by the company to avoid mishaps and accidents.
  • Proved successful working within tight deadlines and a fast-paced environments while working on multiple cars a day.
  • Removed rust and other debris from surfaces to paint and fill cavities and dents using sandpaper, wire brush and body fillers and applicators.
  • Mixed and thinned paints and other coatings to specified colours and consistency using viscometers and mixing equipment.
  • Custom mixed colours to match customers' desired colour paying close attention to detail.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.
  • Regularly cleaning the workshop and organized equipment

Education

Attended -

Yanchep Secondary Collage
Yanchep, WA

Completion - Cert III Aviation (cabin Crew)

South Metropolitan TAFE
Jandakot, WA
06.2023

Completion - Cert II in Automotive Body Repair Technology (Vehi

South Metropolitan TAFE, Carlisle
12.2022

HLTAID011 First Aid, CPR Course
Joondalup, WA
06.2024

Completion -

SITHFAB002 Responable Service of Alcohol
Online
06.2022

Skills

  • Professional Appearance
  • Food safety knowledge
  • trained in first aid & CPR
  • dependable employee
  • flexible worker and easily adapt to different working environments
  • customer service skills
  • communication skills

Timeline

Study Work Place

The Don Of Paint
12.2022 - 12.2022

Level 2 Hospitality Supervisor/trainer, Casual

Groove Donuts
06.2022 - 06.2024

Hospitality / Food Service, Casual Waitress

Guilterton Cafe & General Store
01.2020 - 06.2021

Attended -

Yanchep Secondary Collage

Completion - Cert III Aviation (cabin Crew)

South Metropolitan TAFE

Completion - Cert II in Automotive Body Repair Technology (Vehi

South Metropolitan TAFE, Carlisle

HLTAID011 First Aid, CPR Course

Completion -

SITHFAB002 Responable Service of Alcohol

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Breeana Russell