Summary
Overview
Work History
Education
Skills
Certification
Timeline
Breeanna Halil

Breeanna Halil

Baldivis,WA

Summary

Dynamic and customer-focused, I excelled at Blooms the Chemist by enhancing patient satisfaction and streamlining pharmacy operations. Leveraging my expertise in Medication dispensing and exceptional customer service skills, I significantly contributed to a culture of continuous improvement and efficiency, embodying a proactive approach to healthcare support and team collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Pharmacy Technician Assistant

Blooms the Chemist
04.2022 - Current


  • Dispensing prescriptions quickly and accurately
  • Provided excellent customer service through effective communication and timely assistance.
  • Provided compassionate support to patients.
  • Collaborated with fellow team members to create a positive atmosphere.
  • Filing, copying and faxing of prescriptions and other documents.
  • Trained new pharmacy staff.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Processing claims.
  • Received positive feedback from customers through excellent communication skills, product knowledge, and attention to detail.
  • Resolved customer complaints or concerns professionally, maintaining a positive image of the dispensary at all times.
  • Assisted patients with mask fitting and machine setup.
  • Educated patients on proper cleaning and maintenance techniques, prolonging the life of their CPAP equipment
  • Conducted follow-up calls to monitor patients'' progress, addressing any concerns or issues promptly during their CPAP trials.

Deli Department Team Member

Coles Supermarket
04.2019 - 12.2020


  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Maintained a clean and organised workplace.
  • Supported store-wide promotions by creating visually appealing displays.
  • Provided exceptional customer service.
  • Worked effectively in fast-paced environments.

Senior Sandwich Artist

Subway
10.2016 - 02.2018


  • Assisted with staff training.
  • Cash handling duties.
  • Maintaining efficient workflow, ensuring minimal wait times for customers.
  • Promoted a safe and clean working environment.
  • Participated in promotional events.
  • Organised freezers, refrigerators and storage rooms.

Education

Year 8- Year 10 -

Baldivis Secondary College , Baldivis, WA

Skills

  • Patient confidentiality
  • Medication dispensing
  • DispenseWorks operation
  • Pharmaceutical calculations
  • Insurance processing
  • Drug storage management
  • Creating relationships with customers and patients
  • Computer savvy
  • POS system operation
  • Secure storage of medications
  • Problem-solving abilities
  • Exceptional customer service skills
  • Safety protocols
  • Health and Safety Regulations
  • Time management abilities

Certification

S2S3 Certificate II in Community Pharmacy

Timeline

Pharmacy Technician Assistant - Blooms the Chemist
04.2022 - Current
Deli Department Team Member - Coles Supermarket
04.2019 - 12.2020
Senior Sandwich Artist - Subway
10.2016 - 02.2018
Baldivis Secondary College - Year 8- Year 10,

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Breeanna Halil