Breeanna Bedford-Van De Vorst
Sunshine Coast,Australia
Summary
Dedicated professional with a versatile background in administrative roles and customer service. Skilled in managing high volumes of phone and in person enquiries, scheduling appointments, and maintaining accurate records. Ability to work efficiently both independent and collaboratively within a team, manage multiple responsibilities effectively, ensuring confidentiality and high standards.
Overview
10
10
years of professional experience
Work History
Disability Support Professional
Self Managed Support Service
Landsborough, Queensland
01.2025 - 12.2025
- Assisted with daily living activities, including personal hygiene, meal preparation, feeding and mobility support.
- Monitored progress and accurately documented changes in behaviour or condition to inform care adjustments.
- Provided transportation assistance to clients for medical appointments and community outings.
- Maintained complete confidentiality.
Medical Receptionist
Landsborough Medical Centre
Landsborough, Australia
01.2024 - 01.2025
- Coordinated patients scheduling and appointments, verifying information accurately and efficiency.
- Managed office phone lines and facilitated communication between patients and healthcare providers.
- Delivered high quality patient service.
- Maintained complete confidentiality of all patient information at all times.
Receptionist
Bionic Self Storage
Landsborough, Australia
06.2023 - 11.2023
- Managed front desk operations.
- Handled inquiries and resolved issues efficiently, enhancing customer satisfaction.
- Performed data entry and maintained organised filing systems for easy access to information.
Receptionist Administrator
Savage Landscaping Supplies
Landsborough, Australia
02.2022 - 06.2023
- Administrative tasks, coordinating delivery schedules, inventory tracking and opening and closing procedures.
- Maintained accurate records of employee attendance, payroll, and schedules.
- Conducted quality checks on products to ensure compliance with company standards.
Assistant Store Manager
Hungry Jack's
Glass House Mountains, Australia
10.2015 - 01.2019
- Managed the day to day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in training new employees and ongoing monitoring of performance.
- Ensured compliance with all safety regulations throughout the store.
Sales Assistant, Team Member, Factory Hand
Earlier Customer Service Roles
Sunshine Coast, Australia
10.2015 - 02.2022
- Trained new team members on customer service best practices and operational procedures.
- Collaborated with team members to meet daily targets and enhance overall service quality.
- Handled customer inquiries efficiently, ensuring timely responses and high satisfaction.
- Maintained product knowledge to assist customers with informed purchasing decisions.
Education
Certificate III - Individual Support (Aging and Disability)
STEPS Education and Training
QueenslandHigh School Diploma -
Beerwah State High School
QueenslandSkills
- Administrative & Office Support
- Records Management & Data Accuracy
- Time Management & Task Prioritisation
- Adaptability in Fast Paced Environments
- Team Collaboration
- Attention to Detail
- Computer Proficiency
- Customer Service & Relationship Building
- Phone Etiquette
- Positive & Professional
References
- Kristin Cootes, 0401 509 900
- Kelly Sykes, 0422 366 092
Timeline
Disability Support Professional
Self Managed Support Service
01.2025 - 12.2025
Medical Receptionist
Landsborough Medical Centre
01.2024 - 01.2025
Receptionist
Bionic Self Storage
06.2023 - 11.2023
Receptionist Administrator
Savage Landscaping Supplies
02.2022 - 06.2023
Sales Assistant, Team Member, Factory Hand
Earlier Customer Service Roles
10.2015 - 02.2022
Assistant Store Manager
Hungry Jack's
10.2015 - 01.2019
Certificate III - Individual Support (Aging and Disability)
STEPS Education and Training
High School Diploma -
Beerwah State High School