Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bree-Anna Vaughan

Brighton,TAS

Summary

Experienced medical receptionist with several-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.

Overview

9
9
years of professional experience

Work History

Medical Receptionist

Ochre Health Clarempont
Claremont, TAS
11.2018 - Current
  • Checked patients in, ensuring accurate information entry
  • Over 6 years of experience using medical software Best Practice, along with experience of using HotDoc and AutoMed Systems.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution, and medical care.
  • Managed office logistics by scheduling appointments, maintaining files, and collecting payments.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Kept waiting room and doctors rooms neat and organized at all times by stacking magazines, removing trash, and restocking.
  • Managed all workers compensation invoices, payments and carried out appropriate filing of remittance advice for the practice.
  • Over 6 years experience with general practice medicare and DVA item numbers, and over 3 years experience with COVID-19 item numbers.
  • Experience with ordering medical stock for the practice.
  • Over 6 years experience using Tyro and EasyClaim.

Cashier

Woolworths
New Town, TAS
07.2016 - 12.2016
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Counted money in drawers at beginning and end of each shift.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.

Hospitality Worker

Zambrero
Moonah, TAS
01.2016 - 07.2016
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted and maintained relationships with regular customers.
  • Greeted customers and provided details on menu items.

Education

High School Diploma -

Ogilvie High School
New Town, TAS
12.2014

Skills

  • Medical Administration Expertise
  • Medical Billing and Coding
  • Efficient Appointment Management
  • Accounts Receivable Management

References

References available upon request.

Timeline

Medical Receptionist

Ochre Health Clarempont
11.2018 - Current

Cashier

Woolworths
07.2016 - 12.2016

Hospitality Worker

Zambrero
01.2016 - 07.2016

High School Diploma -

Ogilvie High School

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Bree-Anna Vaughan