Breehannon Stone
Woongoolba,QLD
Summary
Skilled professional with experience in collections and customer service . Exceptional interpersonal and problem-solving skills. Effectively mediates customer disputes and collects payment in timely manner.
Overview
3
3
years of professional experience
Work History
Account Representative
COLLECTION HOUSE
02.2023 - Current
- Reduced customer complaints with proactive communication and timely resolutions.
- Researched and recommended new products to meet customer needs.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Assisted team members with account-related tasks, fostering a collaborative work environment.
- Worked with customer to create debt repayment plan based on current financial condition.
- Entered client details and notes into system for interdepartmental access and review.
- Analyzed accounts for delinquencies and other ongoing issues.
- Collaborated with other departments to address customer needs and service requests.
Educator
harmony early learning Journey, Yarrabilba
07.2022 - 01.2023
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Promoted sensory development by providing access to different textures.
- Applied play-based strategies to provide diverse approaches to learning.
- Promoted physical health by incorporating movement breaks and outdoor play opportunities into each day''s schedule.
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Collaborated with instructors to develop engaging lesson plans.
Educator Assistant
Schools Plus
01.2021 - 07.2021
- Increased student participation with engaging activities and group projects that promoted collaboration and teamwork.
- Encouraged critical thinking skills in students by challenging them with complex problems and thought-provoking questions during lessons.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Education
High School Diploma -
Meningie Area School
South Australia 11.2018
Certificate 3 in business -
Meningie Area School
South Australia11.2018
Certificate 3 in hospitality -
TAFE SA
South Australia10.2019
Skills
- Excellent time management
- Ability to effectively participate in a team atmosphere
- Ability to complete tasks on schedule
- Motivated to work effectively individually
- High focus on Customer Service Friendly, outgoing personality
- Team Player
- Courteous attitude
- Honest & patient character
- Motivated learner
- Account Servicing
- Goal-Oriented
Availability
Available in two weeks. I am available to work flexible hours across: Weekdays public holidays
Timeline
Account Representative
COLLECTION HOUSE
02.2023 - Current
Educator
harmony early learning Journey, Yarrabilba
07.2022 - 01.2023
Educator Assistant
Schools Plus
01.2021 - 07.2021
High School Diploma -
Meningie Area School
Certificate 3 in business -
Meningie Area School
Certificate 3 in hospitality -
TAFE SA
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