Brenda Acevedo
Seven Hills
Summary
A passionate and dedicated individual with a deep love for animals and strong commitment to their well-being. Driven to make a positive impact in the lives of animals, I am eager to apply my compassion, and empathy skills in a role focused on animal care. With a natural ability to connect with animals and their owners, I am excited to contribute to a team that prioritizes animals welfare and fosters a compassionate environment.
Overview
4
4
years of professional experience
Work History
Full-Time Cashier
ZARA
07.2023 - Current
- Maintaining a clean, organized inventory and curated displays of rotating seasonal clothing accessories
- I anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction
- Maintaining meticulous records and varying accuracy to prevent discrepancies
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Casual
GLASSONS
06.2021 - 01.2023
- Demonstrated excellent multitasking skills during busy periods while maintaining a high level of customer service at all times.
- Consistently met or exceeded personal sales goals through effective upselling techniques.
- Increased sales by providing exceptional customer service and product knowledge to customers.
- Handled returns and exchanges efficiently, maintaining a positive relationship with customers.
- Resolved customer complaints professionally, ensuring a satisfactory outcome for both parties involved.
- Achieved high levels of customer satisfaction with personalized styling recommendations.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Part-Time
TEEG
04.2022 - 08.2022
- Assisted customers by answering questions and responding to inquiries.
- Created and maintained detailed database to develop promotional sales.
- Promptly responded to inquiries and requests from prospective customers.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
Education
High School Diploma -
Seven Hills High School
Seven Hills, NSW11.2019
Skills
- Ability to work in a team
- Work ethic and integrity
- Patience and empathy
- Problem-solving skills
- Time management skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Full-Time Cashier
ZARA
07.2023 - Current
Part-Time
TEEG
04.2022 - 08.2022
Casual
GLASSONS
06.2021 - 01.2023
High School Diploma -
Seven Hills High School
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