Brenda Benítez
Perth,WA
Summary
Dynamic professional with a proven track record at Boutique Alicia, adept in communication and organization. Excelled in customer engagement, boosting satisfaction through personalized service and meticulous attention to detail. Skilled in cleaning and conflict resolution, consistently enhancing team efficiency and workplace harmony. Demonstrated ability to learn and adapt, contributing to improved operational outcomes.
Overview
3
3
years of professional experience
Work History
Laundry and Dry Cleaning Assistant
Dry Clean
Merida, Yucatan
05.2023 - 05.2024
- Inspected laundry for damage or stains to repair or pre-treat.
- Assisted customers by providing information on services, pricing, and product availability.
- Examined and sorted articles needing to be cleaned into lots according to color, fabric, and dirt content.
- Glazed delicate articles or fur garment linings by hand with mild detergents or dry cleaning solutions.
- Moved loads between machines, operated ironing equipment, and folded laundered items.
- Applied the necessary chemicals to neutralize the effects of solvents.
- Ensured the facility was clean and organized at all times.
- Maintained records of customer accounts and transactions.
Sales Assistant
Boutique Alicia
Merida, Yucatan
06.2021 - 01.2023
- Informed customers about current promotions and discounts.
- Greeted customers and provided assistance with product selection.
- Provided excellent customer service to clients in person and over the phone.
- Accepted and completed cash, check, and credit card payments.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended, selected, and located merchandise based on customer desires.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Education
High School Diploma -
Universidad Del Valle De Mexico
Merida, Yucatan05-2021
BBA - Business Accountancy
Universidad Anahuac Mayab
Merida, Yucatan Skills
- Teamwork
- Communication
- Conflict resolution
- Improve based on feedback
- Learning agility
- Punctuality
- Organization
- Cleaning
- Patience
- Negotiation
Languages
Spanish
Native/ Bilingual
Timeline
Laundry and Dry Cleaning Assistant
Dry Clean
05.2023 - 05.2024
Sales Assistant
Boutique Alicia
06.2021 - 01.2023
High School Diploma -
Universidad Del Valle De Mexico
BBA - Business Accountancy
Universidad Anahuac Mayab
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