Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Brenda Lyra Dos Santos

Sydney,NSW

Summary

Highly organized and results-driven professional with over 5 years of experience in traffic management and workforce allocation. Proven track record in ensuring optimal resource allocation, enhancing client satisfaction, and maintaining high operational efficiency. Adept at managing diverse teams, scheduling shifts, and working with clients to meet their staffing needs while adhering to legal and safety standards. Seeking to contribute my skills and experience to a growing labour hire organization.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Allocation Assistant

All Safe
Sydney, New South Wales
04.2022 - Current
  • Maintain detailed records of worker availability, attendance, and performance, ensuring accurate documentation for payroll processing.
  • Communicate with workers to confirm shift details, ensuring timely arrival at job sites and effective resource allocation.
  • Maintained accurate records of worker availability, attendance, and performance. Assisted in generating reports on worker allocation, project progress, and operational efficiency for management review.
  • Ensured all allocated workers adhered to Workplace Health and Safety (WHS) policies and procedures. Maintained up-to-date records of safety certifications, and conducted regular checks to ensure compliance with safety regulations on job sites.
  • Assist in maintaining positive relationships with clients by addressing inquiries, providing staffing updates, and ensuring client satisfaction with workforce performance.
  • Coordinated the processing and tracking of incoming and outgoing invoices, ensuring accuracy and timely payments.
  • Assisted in the preparation and processing of biweekly payroll for employees, including calculating hours, overtime, and allowances. Ensured timely and accurate distribution of paychecks, and assisted with tax filing requirements.
  • Managed and coordinated relevant traffic permits with local councils and relevant authorities.

Traffic Control Supervisor

All Safe
Sydney, New South Wales
04.2022 - Current
  • Managed traffic control operations on high-traffic job sites, including setting up blackouts and road closures for projects spanning up to 80km of roadway.
  • Developed and implemented Traffic Management Plans (TMP) to ensure the safe and efficient flow of traffic in compliance with local and state regulations.
  • Oversaw the setup of traffic signs, barricades, and cones to manage lane closures, detours, and pedestrian paths safely.
  • Worked in collaboration with project managers and safety officers to ensure worker and public safety around hazardous sites.
  • Communicated with local authorities and emergency services to coordinate roadworks and minimize disruption to traffic flow.
  • Supervised teams of traffic controllers and ensured the proper handling of traffic control equipment and signage.
  • Provided on-site troubleshooting for any traffic flow disruptions or safety concerns.

Traffic Control Supervisor

Jarrah Group
Sydney, New South Wales
01.2021 - 04.2022
  • Developed and implemented traffic control plans for construction sites.
  • Organized and supervised the work of a team of traffic controllers.
  • Reviewed daily reports from traffic controllers regarding incident management and road closures.
  • Resolved conflicts between contractors, drivers, pedestrians and other stakeholders.
  • Set up and maintained traffic control closures for crews working alongside public right-of-way.
  • Placed temporary construction signs, arrow boards and variable message boards in work area to facilitate communications.
  • Monitored safety requirements, PPE usage and compliance with company standards for team of traffic control technicians.

Education

Advanced Diploma of Marketing And Communication

Australian Pacific College
189 Kent Street, Sydney NSW 2000
07-2023

Diploma of Marketing And Communication -

Australian Pacific College
189 Kent Street, Sydney NSW 2000
07-2022

Certificate IV in Marketing And Communication -

Australian Pacific College
189 Kent Street, Sydney NSW 2000
07-2021

Skills

  • Workforce Allocation & Scheduling
  • Safety Compliance & Risk Management
  • Communication & Coordination
  • Time Management & Multitasking
  • Client Relationship Management
  • Operational Efficiency
  • Staffing and Recruitment Support
  • Data Entry and Reporting
  • Conflict Resolution
  • Team Leadership & Collaboration

Languages

English
Full Professional
Portuguese
Native/ Bilingual

Certification

  • White Card
  • Traffic Controller Card
  • Traffic Management Plan Implementer Card
  • RSA Card

Timeline

Allocation Assistant

All Safe
04.2022 - Current

Traffic Control Supervisor

All Safe
04.2022 - Current

Traffic Control Supervisor

Jarrah Group
01.2021 - 04.2022

Advanced Diploma of Marketing And Communication

Australian Pacific College

Diploma of Marketing And Communication -

Australian Pacific College

Certificate IV in Marketing And Communication -

Australian Pacific College

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Brenda Lyra Dos Santos