Summary
Overview
Work History
Education
Skills
Personal Information
Computerapplications
References
Timeline
Generic
BRENDA OLUMBE

BRENDA OLUMBE

Boronia Heights,QLD

Summary

Passionate professional in the marketing field driven to create effective marketing strategies and maximize company sales. Consistently delivers timely and effective marketing programs to promote awareness of products and company mission. Strategic and innovative professional well-versed in media marketing and brand promotion.

Overview

10
10
years of professional experience

Work History

Student Services and Marketing Coordinator

Bada Global
05.2024 - Current
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
  • Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
  • Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
  • Used online and offline marketing to generate leads, increase visibility and drive sales growth.
  • Improved customer satisfaction by promptly addressing inquiries and concerns via social media and email.

Operations Manager

Mareba Computers Limited
08.2022 - 09.2023
  • Formulating strategic and operational objectives
  • Providing technical guidance on client assignments including preparation of reports and ensuring projects are delivered according to client specification and within set timelines
  • Managing multiple day to day roles that include project delivery, client relationship management, team building, and business development
  • Supporting and guiding the planning, budgeting, quality management and resource management of consulting
  • Facilitating project contracting with associates and coordinate tasks undertaken by sub-consultants
  • Continuously reviewing project’s performance against preset objectives and milestones to ensure quality control throughout its life cycle while identifying and addressing key challenges/lessons learnt
  • Staying abreast on current business and economic developments relevant to the client’s business; and using current technology and tools to enhance the effectiveness of services provided.

Junior Officer

Paramount Bank Limited
10.2020 - 07.2022
  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions
  • Informing customers about bank products and services to facilitate cross-selling
  • Maintaining and balancing cash drawers and reconciling discrepancies
  • Packaging cash and rolling coins to be stored in drawers or the bank vault
  • Handled all cash transactions including petty cash, forex trading, account reconciliations and balancing in a responsible and confidential manner
  • Following all bank financial and security regulations and procedures.

Business Development Manager

Rove Ventures Limited
07.2018 - 09.2020
  • Researching organizations and individuals to find new opportunities
  • Providing an external viewpoint to internal challenges
  • Prompting a new perspective on customers or marketing strategies
  • Training personnel and helping team members develop their skills
  • Identifying creative ways to proactively engage loyal customers and attracting new ones
  • Analyzing key data and provide suggestions on enhancements, like new processes or software to generate more sales
  • Conducting market research on rival products while improving sales
  • Designing and implementing marketing plans
  • Attending conferences, meetings, and industry events
  • Developing quotes and proposals for clients
  • Working with the sales team to develop targeted sales strategies
  • Tracking sales data to ensure the company meets sales quotas
  • Creating and presenting sales performance reports.

Project Coordinator

National Organization of Peer Educators (NOPE Kenya)
10.2017 - 07.2018
  • Develop proposals for funding and other forms of partnerships to different donors including public and private sectors
  • Develop and oversee the implementation of a conference plan of action
  • Develop and produce a conference marketing plan and materials including conference write-ups, posters, conference-specific website and other relevant websites, banners, video clips, newspapers and prepare notes
  • Arrange appointments with potential donors/partners for the Executive Director and program managers and prepare notes of such meetings
  • Assign roles to staff and volunteers within the secretarial and ensure that deliveries are met
  • Coordinate meetings of the conference steering committee and different sub-committees
  • Compile monthly and quarterly progress reports and submit them promptly to the Executive Director
  • Update the Executive Director on a weekly basis on the progress of the conference preparations.

Manager

Westend Institute of Science and Technology/Kisumu Hostel and Lounge
01.2017 - 08.2017
  • Recruiting
  • Training and supervising staff
  • Managing budgets, maintaining statistical and financial records
  • Planning maintenance work, events and room bookings
  • Handling customer complaints and queries
  • Promoting and marketing the business
  • Ensuring compliance with health and safety legislation and licensing laws.

Graduate Trainee-Back Office Operations Associate / Teller

Paramount Bank Limited
08.2014 - 07.2016
  • Processing of cheques and transfers (FTT, RTGS and EFTS’)
  • Cashiering
  • Preparing fixed deposit receipts and bankers cheques.

Education

Master of Information Technology & MBA -

James Cook University
Brisbane
08.2025

Bachelor of Commerce, Business Information Systems Option -

University of Nairobi
12.2014

Diploma in Business Management -

University of Nairobi
09.2010

Kenya Certificate of Secondary Education -

St. Nicholas Senior School
12.2007

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Detail Oriented
  • Digital Marketing
  • Relationship Building
  • Event Planning and Logistics
  • Analytical Thinking
  • Sales Support
  • Communications management
  • Team Leadership
  • Market Research & Analysis
  • Negotiation and Persuasion
  • MS Office Suite
  • Influencer outreach
  • Documentation And Reporting
  • Social Media Marketing & Campaigns
  • Marketing and Advertising

Personal Information

  • Date of Birth: 14/03/1989
  • Gender: Female
  • Nationality: Kenyan

Computerapplications

  • Computer Applications, Strathmore University, 01/2010, 04/2010
  • Computer Programming, Zetech College, 06/2010, 08/2010
  • Microsoft Certified Solutions Associate, Techno Brain Kenya Ltd., 08/2015, 10/2015

References

  • Angela Zaiter, Bada Global Australia, +61401413813, marketing@badaedu.com
  • Carolyne Syokau Muli, Paramount Bank Limited, Industrial Area Branch, +254 722 304 422, scmuli@gmail.com
  • Philip Waweru Mbugua, National Organization of Peer Educators (NOPE), +254 722 788 486, pmbugua@nope.or.ke


Timeline

Student Services and Marketing Coordinator

Bada Global
05.2024 - Current

Operations Manager

Mareba Computers Limited
08.2022 - 09.2023

Junior Officer

Paramount Bank Limited
10.2020 - 07.2022

Business Development Manager

Rove Ventures Limited
07.2018 - 09.2020

Project Coordinator

National Organization of Peer Educators (NOPE Kenya)
10.2017 - 07.2018

Manager

Westend Institute of Science and Technology/Kisumu Hostel and Lounge
01.2017 - 08.2017

Graduate Trainee-Back Office Operations Associate / Teller

Paramount Bank Limited
08.2014 - 07.2016

Master of Information Technology & MBA -

James Cook University

Bachelor of Commerce, Business Information Systems Option -

University of Nairobi

Diploma in Business Management -

University of Nairobi

Kenya Certificate of Secondary Education -

St. Nicholas Senior School

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BRENDA OLUMBE